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Job Title: Senior Manager ERP Systems & Architecture

Classification: Salary, Exempt, Full Time

Department - Location: IT - Kearny, NJ

Direct Supervisor: CIO

Job Summary: 

The Senior Manager ERP Systems & Architecture serves as the technical and functional owner of Kuehne Company’s Enterprise Resource Planning (ERP) environment, with primary responsibility for Sage X3 and its integrated business applications. This position is responsible for the overall strategy, administration, configuration, development, integration, security, and continuous improvement of the ERP environment. The Senior Manager ERP Systems & Architecture partners with business leaders to optimize financial, manufacturing, inventory, supply chain, and operational processes while ensuring system reliability and scalability. The role combines hands-on technical expertise with enterprise architecture ownership, complex project leadership, and strategic planning. The Senior Manager ERP Systems & Architecture will lead ERP initiatives, manage third-party vendors and managed service providers (MSPs), and help build internal ERP capabilities to reduce reliance on external resources over time.

Supervisory Responsibilities:

• Managed Service Providers (MSPs)
• ERP consultants
• Software vendors
• Contract developers
• Future ERP technical resources as assigned

Essential Responsibilities:

• Serve as the primary technical and functional owner of the Sage X3 ERP environment.
• Develop and execute the company’s ERP strategy and technology roadmap.
• Own the architectural design of the ERP environment, including overall system architecture, environment strategy (development, test, and production), infrastructure and hosting requirements, and integration architecture for Sage X3 and connected applications.
• Lead ERP implementation, upgrade, enhancement, and optimization projects.
• Manage complex, cross-functional ERP projects from initiation through post-go-live stabilization, including the migration of Sage X3 to a cloud-hosted or new on-premise environment, covering scope, budget, schedule, resource planning, risk management, data migration, and cutover.
• Configure, customize, and support Sage X3 functionality to meet evolving business requirements.
• Design, develop, and support ERP integrations with third-party applications, including WMS, EDI, banking, transportation, CRM, reporting, and manufacturing systems.
• Partner with Accounting, Operations, Sales, and IT leadership to improve business processes through technology.
• Manage relationships with ERP vendors, implementation partners, and managed service providers while identifying opportunities to reduce outsourced support and increase internal capabilities.
• Provide technical leadership for ERP-related development activities, including reviewing solutions delivered by internal and external developers.
• Support SQL development, reporting, data analysis, and business intelligence initiatives.
• Oversee ERP security, user administration, data integrity, backup strategies, and system performance.
• Lead change management, testing, deployment, and documentation efforts for ERP enhancements.
• Develop governance, standards, and best practices for ERP administration and application development.
• Monitor system performance and proactively identify opportunities for automation, efficiency, and process improvement.
• Troubleshoot complex ERP issues and provide technical support.
• Maintain technical documentation for system architecture, integrations, customizations, and business processes.
• Stay current with ERP technologies and recommend future enhancements that align with business objectives.

Required Skills/Abilities:

• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Ability to work independently on assigned tasks while collaborating with cross-functional teams. 
• Effective communication skills with both technical and non-technical stakeholders. 
• Strong attention to detail, particularly with financial and operational data.
• Proven project management skills, with the ability to plan and deliver large, complex ERP initiatives involving budgets, timelines, vendors, and cross-functional teams.
• Ability to design, document, and communicate system and integration architecture for an enterprise ERP environment.
• Familiarity with ERP systems, business processes, and system integration concepts
• Must be able to pass a 10 panel controlled substance testing and random testing after that.
• Must be able to pass a background investigation check and maintain in good standing order, as per TSA's TWIC criteria. 

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
• 10+ years of experience in ERP systems, application development, or related roles. 
• Hands-on experience working with Sage ERP systems (e.g., Sage X3, 300, or Intacct), including exposure to core modules such as General Ledger, Accounts Payable/Receivable, and Inventory. 
• Strong technical proficiency in SQL and at least one programming language (e.g., C#, .NET) and 4GL. 
• Experience with legacy technologies (e.g., VB6/VB.NET). 
• Experience with APIs and system integrations. 
• Experience with version control systems (e.g., Git, SVN).
• Experience with reporting and analytics tools (e.g., Power BI). 
• Exposure to configuration management and deployment practices. 
• Experience leading ERP platform migrations (cloud and/or on-premise), including infrastructure planning, data migration, testing, and cutover.
• Familiarity with cloud infrastructure and hosting models (e.g., AWS, Azure, or vendor-hosted Sage X3 environments).
• Sage certification required.

Physical Requirements:

• Prolonged periods of sitting and working on a computer.

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