Erp Software Support Analyst Jobs (NOW HIRING)

Description St. Louis County's Information Technology Department is seeking a skilled ERP Analyst (Enterprise Resources Planning) to support the county-wide Workday Enterprise Resource Planning (ERP) system. This is a hands-on position focused equally on Financial Management and Human Capital Management (HCM), supporting the modernization of our HR, Finance, Payroll, and Procurement operations.

The ERP Analyst will collaborate with Finance, Human Resources, Payroll, and other departments to support and optimize the ERP system to meet business needs, ensure data integrity, and drive process improvements across the organization. The ideal candidate is an analytical problem-solver with strong ERP expertise (preferably Workday), capable of translating complex business requirements into effective technical solutions, and comfortable working directly with stakeholders at all levels to successfully deliver a transformative ERP initiative. The typical starting salary is between $29.42 - $35.30 hourly, depending upon the candidate's qualifications as well as budgetary considerations

As an employer, St. Louis County cares about the health and well-being of our employees. In an effort to provide for the best possible work-life balance, the County offers a generous benefit package which includes affordable health insurance, dental and vision coverage, 4 weeks of Paid Time Off the first year, 11 paid holidays, deferred benefit retirement plan, paid life insurance as well as short- and long-term disability.

To learn more about these and other County benefits, please visit: Saint Louis County Employee Benefits St. Louis County Government is a qualified agency for the Public Service Loan Forgiveness program managed by the Federal Government. For more information regarding this program, please visit: Public Service Loan Forgiveness | Federal Student Aid.

Examples of Duties Configure, administer, and maintain the County's ERP Financials and HCM modules, including core finance (General Ledger, Accounts Payable/Receivable, Purchasing, Budgeting) and HR areas (Core HR, Payroll, Time Tracking, Talent). Ensure business processes, workflows and data fields are set up correctly to meet County requirements and perform regular system maintenance. Work with Finance, HR, Payroll, and other stakeholders to review and analyze departmental workflows and user needs, gathering detailed business requirements and identifying opportunities for process improvements and automation.

Translate these requirements into scalable ERP solutions, such as new configurations, business process adjustments, or integrations. Serve as a liaison between IT and functional departments, collaborating with Finance, HR, Budget, and other teams to align ERP capabilities with business goals. Provide expertise on ERP Financial Management and HCM capabilities, advising on best practices and helping department leaders understand how to leverage the system for process improvements and policy compliance.

Actively participate in the ongoing ERP improvements and future system enhancements. This includes coordinating activities such as data migration, configuration design, as well as evaluating new ERP features released biannually. Provide advanced end-user support for ERP, addressing and resolving issues in both HCM and Financial.

Troubleshoot functional and technical problems (e.g. workflow errors, integration failures, data discrepancies) and either resolve them or escalate to vendor support or senior team members as needed. Monitor system integrations and data feeds to ensure accurate, secure, and reliable data flow across all systems

Develop and maintain a suite of ERP reports, dashboards, and analytics covering both HR and financial data. Create custom reports and calculated fields to provide actionable insights for HR metrics, financial performance, budgeting, and compliance needs. Ensure data integrity and accuracy in all reporting outputs, performing regular audits and working with stakeholders to define key performance indicators (KPIs) and metrics.

Proactively stay current on updates and industry best practices for ERP in government. Create and update system documentation and contribute to end-user training efforts and change management activities. Assist in organizing training sessions and championing user adoption of ERP self-service capabilities across departments.

Minimum Qualifications Equivalent to a Bachelor's Degree in business, computer science or related field At least two years of business, technical, or analytical work experience Additional Information SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade.

A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory.

The cost of screening will be covered by the County. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. HOW TO APPLY: Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis

We only accept on-line applications. EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation.

Call the Division of Personnel at (314) 615-5429 for more information on this policy. St. Louis County Division of Personnel, 7th Floor Clayton, MO 63105 (314) 615-5429 Relay MO 711 or 800-735-2966 An Equal Opportunity Employer Fax: (314) 615-7703 www.stlouiscountymo.gov