Er Case Manager Jobs in Oregon (NOW HIRING)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

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Job Type:

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Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

THIS WORK MATTERS

• Are you a motivated community corrections professional or social counselor who is a force for positive change in a fast-paced environment?

• Do you share our vision of community safety through positive change?

• Are you a counselor with no law enforcement experience? We can train you.

• Are you a sworn officer with no counseling experience? We can train you.

As a Sworn Parole and Probation Officer (PPO) with Multnomah County's Department of Community Justice (DCJ), you can play a key role in creating a stronger, safer community. You will help your clients develop pro-social behaviors using core correctional practices. You'll use cognitive interventions and behavioral practices with clients to promote accountability and lasting behavior change. You'll have the autonomy and discretion to manage your workload and schedule in order to meet the needs of the clients. If you're seeking a growth opportunity where you can challenge your professionalism, continually learn, be collaborative, and positively impact your community, this may be the right position for you.

The position of Parole and Probation Officer is dynamic, requiring commitment to genuine curiosity, continuous feedback, ability to make arrests, flexibility to work with others, and a willingness to immediately respond to situations or emergencies 24-hours a day, 7 days a week. We encourage applicants to consider their purpose in this demanding and complex public service career opportunity, as it presents challenges, yet equally offers high rewards and satisfaction. Selected applicants must successfully complete a 12-month trial service training period to evaluate their effectiveness in the position.

Here is a link to the Oregon Department of Public Safety Standards and Training list of Critical & Essential Tasks of a Parole and Probation officer.

Come Find Your Why (video)

Parole and Probation Officer Career Information Forums

The 1st and 3rd Wednesday of the month, 6:00 - 7:00pm

Time zone: Pacific

Please join us to learn more about this recruitment, the Parole and Probation Officer career, and to ask questions.

Google Meet joining info:
Video call link: https://meet.google.com/bqg-xnct-ytf
Or dial: (US) +1 317-978-1577 PIN:117 668 115#

NOTE: This is a continuous recruitment. We will be processing applications every four weeks. The next application review will be applications received on, or before, September 20, 2026.

EPICS Case Management

Multnomah County DCJ was one of the first to use EPICS case management and Evidence Based practices, we take pride in leading the way with innovative solutions.

Some examples of evidence-based practices that we use include:

Motivational Interviewing: You'll establish rapport with Justice Involved Individuals and enhance their motivation to succeed through collaborative communication, confronting issues in a non-threatening manner, and using positive and negative reinforcements. You'll identify each client's needs and risk factors, develop timelines to help them meet their goals, and implement action plans for clients and their families.

EPICS (Effective Practices in Community Supervision): You will be trained and use a research driven case management model specifically designed to address the highest criminogenic risk domains. EPICS includes a focus on the use of cognitive behavioral interventions.

Effective Communication: Your ability to communicate in a respectful manner and adapt your communication style for diverse audiences will be key to working effectively with clients, community partners and co-workers. Your writing skills and attention to detail will enable you to prepare accurate, well-written reports and documents for the courts, treatment agencies and other stakeholders, often within tight timelines. All candidates must be able to communicate and interact effectively and professionally with people from diverse backgrounds.

Investigation and Public Safety Work: You will conduct field investigations, adhering to specific protocols and standards, to uncover facts that are often hidden, unique or complex. You will utilize your crisis prevention, intervention and de-escalation skills to keep the community, your clients and yourself safe. You'll make decisions to arrest in accordance with departmental rules and procedures. You'll coordinate, conduct arrests, and transport as necessary.

Organization and Time Management: You will be responsible for organizing and prioritizing your own workload to meet strict deadlines. (This can be challenging in a setting where work tasks and priorities change frequently.) You will work independently and as part of a team, and you'll develop creative and innovative ideas to handle your caseload as efficiently as possible.

We encourage bilingual applicants to apply. Some positions require oral and written fluency in English and a second language.

The Department of Community Justice is looking for Criminal Justice professionals who can demonstrate expertise in the following areas:

• Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.

• Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.

• Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.

• Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.

• Team Building: You will develop, inspire, and foster employees to work collaboratively.

• Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.

• Delivery: You will ensure services are provided by quality processes through monitoring and understanding.

• Outcomes: You achieve quality outcomes for the individual, the organization, and the county.

• Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.

• Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.

WORKFORCE EQUITY

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.

DEPARTMENT OF COMMUNITY JUSTICE

Vision ~ Community Safety through Positive Change

More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj.

Serving the Public, Even During Disasters

Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

MinimumQualifications/Transferable Skills*:

• Parole/Probation Officers are Sworn Peace Officers and must be able to pass the certification requirements of the Department of Public Safety Standards and Training (DPSST) within eighteen months of hire. State statutes on DPSST exclude from attendance any person convicted of any mandatory disqualifying event as listed on the website linked here: OAR 259-008-0300.

• Bachelor's degree in either criminal justice, administration of justice, psychology, sociology, social work or a related field, or equivalent relevant experience, AND;

• Six months experience in either responsible social counseling, case management, community corrections, law enforcement, or corrections, OR;

• An equivalent combination of education and experience. (Example#1: Two-year associates degree in a related field AND two years and six months of listed experiences. Example#2: No college AND four years and six months of listed experiences.)

• Must be a United States citizen or in the process of finalizing U.S. citizenship and completed within 18 months of hire.

• Must have a valid driver's license.

• Must successfully pass a physical examination (Video of ORPAT obstacle course demonstration that will be part of your officer training).

• Must successfully pass a psychological evaluation.

• Must pass a thorough background investigation which includes, but is not limited to, a review of applicant's criminal, civil, driving, military, educational and employment history prior to employment.

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Social counseling experience that includes case management, community supervision, and/or community corrections; and directing, motivating and assessing clients.

• Law Enforcement experience, including corrections.

• Current or recent (within 2.5 years) Parole/Probation officer certification by the Oregon Department of Public Safety Standards and Training (DPSST) pursuant to ORS 181.640. DPSST Number must be provided in the Supplemental Application Questions portion and you must attach a copy of your certification.

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION

The Application Packet: Please be sure to provide all the materials below in your application submission:

• Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.

• Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.

• Cover Letter: Address why you are interested in this opportunity and provide specific examples to demonstrate how your experience and skills align with the descriptions in the "Overview" section of this job posting, how you meet the minimum and preferred qualifications of this position, and confirm that you have reviewed the Critical & Essential Tasks of a Parole and Probation officer and identify any/all challenges or barriers to your ability to carry out these responsibilities and provide explanation. Please limit your cover letter to one (1) page if possible.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• An evaluation of application materials to identify the most qualified candidates

• Supplemental Written Questions - Reviewed and scored by a panel

• Consideration of top candidates/Interviews

• Background Investigation/Fingerprinting

• Physical Exam and Psychological Evaluation

ADDITIONAL INFORMATION

Type of Position: This hourly position is eligible for overtime.

Type: Represented

FLSA: Non-Exempt

Schedule: Monday - Friday, 40 hours per week; occasional evenings and weekends.

Location: Various Locations in Multnomah County