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Equipment Rental Associate Jobs in Maryland (NOW HIRING)

United Rentals

Equipment Associate

Baltimore, MD · On-site

$20.05 - $28.85/hr

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Equipment Associate at United Rentals, you will ...

United Rentals

Equipment Associate

Baltimore, MD

$20.05 - $28.85/hr

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As an Equipment Associate at United Rentals, you will ...

W. O. Grubb

Rental Coordinator

Elkridge, MD · On-site

$17.50 - $23/hr

Provide customers with prompt updates on scheduling, equipment availability and changes to job ... Prefer candidates with at least an associate's degree and 2 years of experience working in an ...

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Equipment Rental Associate information

What does an equipment rental associate do?

An Equipment Rental Associate is responsible for assisting customers with renting equipment, such as construction tools, machinery, or party supplies. Their duties typically include explaining rental policies, processing rental contracts, inspecting returned equipment for damage, and ensuring items are clean and ready for the next customer. They may also help load and unload equipment, handle payments, and answer customer inquiries to ensure a smooth rental experience.

What are the key skills and qualifications needed to thrive as an equipment rental associate?

To thrive as an Equipment Rental Associate, you need strong customer service skills, attention to detail, and a basic understanding of equipment operation, often supported by a high school diploma or equivalent. Familiarity with rental management software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent communication, organizational abilities, and a proactive attitude help you effectively assist customers and manage rental logistics. These skills are crucial for ensuring accurate transactions, customer satisfaction, and smooth equipment operations in a fast-paced environment.

What does a typical day look like for an equipment rental associate, and how do they interact with customers and team members?

A typical day for an Equipment Rental Associate involves assisting customers with selecting, reserving, and checking out equipment, as well as inspecting returned items for damage or maintenance needs. You will frequently interact with customers to answer questions, offer recommendations, and ensure a smooth rental process. Collaboration with team members, such as delivery drivers and maintenance technicians, is essential to coordinate equipment availability and timely repairs. The work environment is typically fast-paced, requiring good organizational skills and a customer-focused attitude.

What is the difference between Equipment Rental Associate vs Equipment Technician?

AspectEquipment Rental AssociateEquipment Technician
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsTechnical certifications or vocational training often required
Work EnvironmentCustomer service, sales floor, rental yardRepair shop, maintenance area, on-site equipment
Employer & Industry UsageRental companies, construction, event servicesConstruction, industrial equipment, manufacturing
Common Search & ComparisonYesYes

While both roles involve working with equipment, Equipment Rental Associates focus on customer service, sales, and rental transactions, whereas Equipment Technicians specialize in repairing and maintaining equipment. The roles often overlap in industry and credentials but differ in daily responsibilities and work environment.

What are the most commonly searched types of Equipment Rental jobs in Maryland?

The most popular types of Equipment Rental jobs in Maryland are:

Equipment Rental Associate jobs near you
Infographic showing various Equipment Rental Associate job openings in Maryland as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Equipment Associate

United Rentals

Baltimore, MD • On-site

$20.05 - $28.85/hr

Full-time

PTO

Re-posted 28 days ago

Job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure smooth Trench Safety branch operation. Your primary objective will be to provide labor assistance in preparing customer orders and maintaining trench safety equipment. This highly team-oriented position requires dependability, focus on safety, understanding and following procedures, and attention to detail. Excellence in this challenging and rewarding position paves the way for advancement opportunity into our Driver development program.

What you'll do:

  • Assemble, load and unload equipment, assist with deliveries and prepare equipment for rental

  • Perform routine checks on rental equipment to ensure it is safe and in good working order

  • Verify delivery tickets and returns for accuracy

  • Greet customers and assist with customer inquiries about equipment

  • Suggest equipment and supplies to meet customer needs

  • Other duties assigned as needed

Requirements:

  • High school diploma or equivalent

  • Valid driver's license with an acceptable driving record

  • Experience operating medium to large forklifts preferred

  • Knowledge of trench safety equipment is an advantage but not required

  • Some knowledge of computers and phone apps

  • Superior customer service, teamwork, and verbal/written communication skills

  • Diligent attention to safety

  • Ability to frequently lift items up to 45 lbs.

  • PPE and work boots are provided by the company

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$20.05 - $28.85

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