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Full Time Practice Manager

Abraham's Equine Clinic is located on 29 acres in southeastern Cedar Rapids, and provides comprehensive equine veterinary care in a modern, full-service facility.  The hospital is equipped with advanced diagnostic and treatment capabilities, including an in-house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite.

A highlight of the facility is the Reproduction Center, home to many of the Midwest's leading equine sires. Designed to support a successful breeding program, the center combines advanced reproductive technology with experienced veterinary expertise to promote fertility and breeding success.

About the Role

As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast-paced equine environment.

For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853

Key Responsibilities

Leadership & Strategic Planning

• Partner with the Managing Veterinarian to set and achieve short- and long-term strategic goals
• Foster a supportive and collaborative team culture focused on high-quality patient care and service
• Lead staff meetings, team-building initiatives, and internal communications
• Champion change and promote best practices across all areas of operations

Operations Management

• Oversee day-to-day administrative operations, ensuring seamless clinic and ambulatory workflows
• Manage compliance with OSHA, DEA, and other regulatory standards
• Maintain the hospital schedule and optimize labor utilization
• Supervise fleet maintenance, facility repairs, and IT needs

Team & HR Management

• Lead recruitment, onboarding, training, and development of support staff
• Supervise performance management, including coaching, evaluations, and disciplinary actions
• Maintain accurate licensure, CE records, and credentialing documentation for veterinarians

Client Service & Community Engagement

• Ensure exceptional client service, resolving issues with professionalism and empathy
• Implement strategies to grow client engagement and local referrals
• Support educational outreach and marketing through Abrahams' digital presence and local events

Financial Management

• Manage accounts receivable/payable, bank deposits, and invoice audits
• Oversee payroll processing and DVM production calculations
• Monitor and control inventory and facility expenses
• Collaborate on budgeting and forecasting to support clinic growth

Qualifications

• Bachelor's degree in business, management, or a related field (preferred)
• 3-5 years of experience in a veterinary or medical practice leadership role
• Strong knowledge of HR best practices, financial reporting, and inventory control
• Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus!)
• Excellent interpersonal and communication skills
• Horse industry background or equine experience strongly preferred

Why Abrahams Equine Clinic?

• Work with a nationally respected team of veterinary professionals
• Be part of a legacy of client trust and equine health that spans generations
• Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
• Located in the beautiful rolling countryside near Cedar Rapids, Iowa-offering access to rural charm and metropolitan convenience

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