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Epic Support Jobs in Houston, TX (NOW HIRING)

Vertek Staffing

Sr. Epic Application Analyst

Houston, TX

$95K - $130K/yr

Application Support Demonstrates in-depth knowledge and techniques in supporting development projects and complex problem solving efforts involving Epic and other applications. Participates in after ...

Pwc

Managed Services, Epic Director

Houston, TX · On-site

$155K - $410K/yr

Responsibilities - Oversee and guide large-scale support and optimization projects for healthcare ... Epic managed services initiatives - Foster substantial executive-level relationships with clients ...

Pwc

Managed Services, Epic Certified Manager

Houston, TX · On-site

$99K - $232K/yr

In Epic consulting at PwC, you will specialise in providing consulting services for Epic software ... Responsibilities - Manage large-scale support and optimization projects for healthcare providers ...

Deloitte

Epic Denials Management Operator

Houston, TX · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

TEKsystems

Epic Radiant Analyst

Bellaire, TX · Remote

$80 - $90/hr

Experience supporting healthcare clinical operations and end users * Ability to analyze requirements, configure solutions, and troubleshoot complex issues Preferred Skills * Additional Epic ...

TEKsystems

Epic Referrals Analyst

Bellaire, TX · Remote

$70 - $90/hr

Experience supporting and building within Epic Referrals * Strong understanding of patient access and referral workflows * Experience working as an Epic Analyst in a healthcare environment * Strong ...

Deloitte

Epic ASAP Analyst

Houston, TX

Lead the implementation and ongoing support of Epic ASAP for a new urgent care facility in Everett, Washington, using established ASAP tools and workflows. * Analyze and replicate requirements ...

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How much do epic support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for epic support in Houston, TX is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $16.78 per hour, depending on experience, location, and employer.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Houston, TX?

The most popular types of Epic Support jobs in Houston, TX are:

What are popular job titles related to Epic Support jobs in Houston, TX?

For Epic Support jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Houston, TX look for?

The top searched job categories for Epic Support jobs in Houston, TX are:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,346 per year, or $15.6 per hour.

Sr. Epic Application Analyst

Vertek Staffing

Houston, TX

$95K - $130K/yr

Full-time

Posted 14 days ago

Job description

Position: Sr. Epic Application Analyst - (EPIC ASAP) ED software module in EPIC System
Duration: Full-Time Position
Salary: $95,000 - $130,000 2 years exp. 95,000 5+ years of exp. 125,000
Relo: Partial with receipts
Signing Bonus: NO
This job is onsite
Address: Houston, Texas 77024 
Must-Haves
1.  EPIC ASAP Certification, if not Clindoc or Ambulatory certifications as a backup. 
2.  Someone with experience working with an emergency department 
3.  At least 4 years of experience in an Epic Application workspace
Nice to Haves:
1.  Someone local to Houston, Texas
Screening Questions:
1.  How many years of Epic Applications Analyst work have you had? 
2.  Can you confirm if you have EPIC ASAP certification, or a similar certification?
3.  Have you had experience working in or supporting an Emergency Department?
Interview Steps: 
1.  Initial interview with hiring manager 
2.  Peer panel team interview 
Job Description
Minimum Qualifications
Education: Associates degree, preferred
Licenses/Certifications:  Epic Certification required
Experience / Knowledge / Skills:
Four (4) years of increasingly responsible experience in a large, corporate systems development and implementation activities in a wide variety of Healthcare Information Systems (MIS) or similar experience in system analysis, design, building, testing and implementation or a combination of MIS and working knowledge of hospital operations required
Industry training and increasingly responsible experience with knowledge and skills in a large, complex corporate Information System
Previous Epic or other Health Information Systems experience required
Experience in supporting complex problems
Experience in assisting other Analysts
Intermediate to advanced knowledge of Epic application support, development tools and methodologies
Good analytical skills and technical aptitude
Good planning and organizational skills
Good communication, collaboration and customer service skills
Demonstrated pattern of growth in ability to lead others
PRINCIPAL ACCOUNTABILITIES
Systems Development
Translates user and department Epic system needs into technical solutions.
Performs project reviews and process walk throughs incorporating technical, clinical and business solutions that will enhance user user productivity and department service levels.
Technical Administration
Responsible for providing technical knowledge in the support of Epic as well as other software applications and operating systems.
Performs intermediate to advanced analysis, design, building, testing, and implementation of Epic and other computer programs and systems.
Demonstrates and applies information systems theory, processes and methodologies.
Technical Standards
Acts as an advocate for setting and enforcing technical development, application support and information management standards within and outside of the Information Systems Department.
Application Support
Demonstrates in-depth knowledge and techniques in supporting development projects and complex problem solving efforts involving Epic and other applications.
Participates in after-hours technical support by rotating call schedule on a regular basis.
Provides ongoing Epic support to users.
Planning & Coordinating
Develops, prioritizes and executes projects according to established schedules and timeframes.
Maintains an effective level of coordination on all assigned projects.
Documents and reports on all plans, priorities and schedules.
Informs Manager of status of all project assignments regularly
Training
Contributes to the preparation and delivery of training sessions for staff
Communications
Thinks, plans, leads and acts appropriately in tactical settings.
Demonstrates strong communication and interpersonal relationship skills.
Customer Service
Provides effective customer service by being courteous, polite and friendly toward others at
all times.
Acknowledges customers immediately in order to determine need and help the customer
resolve issue or request.
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About Vertek Solutions

Sourced by ZipRecruiter

Vertek Solutions is a boutique staffing firm that specializes in recruiting top level IT talent who can enhance our clients’ teams. Our team works every day to foster relationships with both our consultants and clients to understand their needs and ensure that we are providing a solution that is mutually beneficial.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Franklin, TN, US

Year founded

2006

Social media

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