Epic Infrastructure Engineer Jobs in Massachusetts

job summary:

Job Title: Epic Database Administrator

Location: Worcester, MA

Remote Type: Hybrid 1-2 Working Caregivers (Onsite 1-2 days per week)

Time Type: Full Time

Exemption Status:

Exempt

Hiring Range:

$83,116.80 - $149,593.60

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8:00 AM - 4:30 PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5980 IS Enterprise Solution Architecture

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

About Us

At our organization, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make our premier health system a place where we can help you build the career you deserve. We are a dedicated team working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone, in their own unique way, plays an important part every day.

Position Summary

The Epic Database Administrator is responsible for the administration, performance, reliability, and lifecycle management of InterSystems Cache and IRIS databases supporting Epic EHR environments. This role ensures stability across production, non-production, disaster recovery, and reporting systems while supporting the organization's transition toward cloud-based Epic architectures.

The DBA collaborates closely with application teams, infrastructure engineers, cloud architects, and operational leaders to maintain high availability, optimize system performance, and uphold healthcare technology standards.

I. Major Responsibilities

Database Administration & Environment Management

Administers, maintains, and optimizes InterSystems Cache/IRIS databases supporting Epic environments.

Creates, configures, and manages ODB environments for production, DR, training, and reporting.

Monitors and tunes performance across production and non-production systems.

Configures and manages environment refreshes, cloning, journaling, mirroring, backups, and recovery.

Manages IRIS/Cache internals including globals, locks, security settings, and storage strategies.

Cloud & Infrastructure Support

Supports Epic cloud migration initiatives, particularly Azure-hosted IRIS environments.

Configures IRIS mirror failover routines and updates endpoints.

Collaborates with cloud operations to optimize compute, storage, and availability.

Upgrades, Patching & Lifecycle Maintenance

Applies Cache/IRIS and Epic upgrades.

Installs and maintains monitoring tools such as System Pulse and RedAlert.

Maintains documentation, runbooks, and operational procedures.

Reliability, Monitoring & Incident Response

Monitors performance metrics, replication health, journal utilization, and alerts.

Troubleshoots complex Epic and IRIS/Cache issues.

Executes DR testing and business continuity procedures.

Develops automation and scripting to improve reliability.

II. Position Qualifications

License/Certification/Education:

Required:

Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Epic ODBA or Epic IRIS certification.

Preferred:

Master's degree in a relevant field.

Epic Training & Certifications:

Epic IRIS for Health / Database Administration coursework

Epic System Pulse & RedAlert training

Epic Upgrade & Release Management courses

Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications:

InterSystems IRIS System Administration Certification

IRIS for Health / HealthShare certifications

Cache Administration or Cache Expert Certification

IRIS Performance & Scalability training

IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred):

Microsoft Azure Administrator Associate (AZ-104)

Azure Database Administrator Associate (DP-300)

Azure Solutions Architect Expert

Azure networking, identity, and security fundamentals

Linux & Systems Training:

Linux Foundation Certified System Administrator (LFCS)

Red Hat Certified System Administrator (RHCSA)

Advanced scripting and automation coursework

Healthcare & Security Training:

HIPAA Compliance & Security Awareness (Required)

Healthcare IT Foundations (HIMSS or similar)

Cybersecurity fundamentals (Security+ or equivalent)

Operational & Risk Management Training:

ITIL v4 Foundation

Disaster Recovery, High Availability, and Business Continuity training

Experience/Skills:

Required:

Minimum 2+ years of Healthcare IT experience supporting Epic environments.

Proficiency with Linux administration and enterprise monitoring tools.

Deep understanding of IRIS/Cache internals, replication, mirroring, and global structures.

Strong Unix/Linux administration and shell scripting skills.

Effective analytical and communication skills.

Ability to collaborate with Epic, infrastructure, and cloud teams.

Strong documentation discipline and ITIL knowledge.

Experience with cloud migrations, preferably Azure.

Knowledge of IRIS replication and DR strategies.

location: Worcester, Massachusetts
job type: Permanent
salary: $80 - 83 per year
work hours: 8am to 5pm
education: Masters
responsibilities:

I. Major Responsibilities Database Administration & Environment Management

1. Administers, maintains, and optimizes InterSystems Cache/IRIS databases supporting Epic environments.


2. Creates, configures, and manages ODB environments for production, DR, training, and reporting.


3. Monitors and tunes performance across production and non-production systems.


4. Configures and manages environment refreshes, cloning, journaling, mirroring, backups, and recovery.


5. Manages IRIS/Cache internals including globals, locks, security settings, and storage strategies.

Cloud & Infrastructure Support

1. Supports Epic cloud migration initiatives, particularly Azure-hosted IRIS environments.


2. Configures IRIS mirror failover routines and updates endpoints.


3. Collaborates with cloud operations to optimize compute, storage, and availability.

Upgrades, Patching & Lifecycle Maintenance

1. Applies Cache/IRIS and Epic upgrades.


2. Installs and maintains monitoring tools such as System Pulse and RedAlert.


3. Maintains documentation, runbooks, and operational procedures.

Reliability, Monitoring & Incident Response

1. Monitors performance metrics, replication health, journal utilization, and alerts.


2. Troubleshoots complex Epic and IRIS/Cache issues.


3. Executes DR testing and business continuity procedures.


4. Develops automation and scripting to improve reliability.

qualifications:

II. Position Qualifications

License/Certification/Education:

Required:

Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Epic ODBA or Epic IRIS certification.

Preferred:

Master's degree in a relevant field.

Epic Training & Certifications:

Epic IRIS for Health / Database Administration coursework

Epic System Pulse & RedAlert training

Epic Upgrade & Release Management courses

Epic Data Courier & Environment Management training

InterSystems Cache/IRIS Certifications:

InterSystems IRIS System Administration Certification

IRIS for Health / HealthShare certifications

Cache Administration or Cache Expert Certification

IRIS Performance & Scalability training

IRIS Mirroring & DR training

Cloud & Infrastructure Certifications (Azure Preferred):

Microsoft Azure Administrator Associate (AZ-104)

Azure Database Administrator Associate (DP-300)

Azure Solutions Architect Expert

Azure networking, identity, and security fundamentals

Linux & Systems Training:

Linux Foundation Certified System Administrator (LFCS)

Red Hat Certified System Administrator (RHCSA)

Advanced scripting an