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Epic In Basket Support Jobs (NOW HIRING)

NEMG Cos Cob MA

Cos Cob, CT · On-site

$20 - $25.75/hr

Efficiently manages and routinely checks EPIC in-basket. * Answers calls and return calls (in a timely manner) and provides pertinent information * Sends/receives patient medical records and ...

Certified Medical Assistant

Saint Louis, MO · On-site

$16.50 - $21.50/hr

Registered Medical Assistant needed to support provider rooming, testing sick patients (FIT tested), address Epic in-basket messages. * Internal Medicine, EKG, POC testing, Immunizations Education:

Referrals Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in ...

Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in ...

Referrals Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in ...

Referrals Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in ...

Referrals Coordinator

Los Angeles, CA · On-site

$19.50 - $25.25/hr

Flags Referral Order deficiencies and notifies provider and appropriate personnel through EPIC In-Basket Message, EPIC secure chat module, and email and/or through other channels of communication in ...

HIM Technician

North Platte, NE · On-site

$16 - $19.50/hr

... secretarial support, and performing clerical duties. The HIM Technician must have complete ... Monitor EPIC in basket for all Proxy requests. Process all Proxy requests in paper or electronic ...

HIM Technician

North Platte, NE

$16 - $19.50/hr

... secretarial support, and performing clerical duties. The HIM Technician must have complete ... Monitor EPIC in basket for all Proxy requests. Process all Proxy requests in paper or electronic ...

Be Seen First

Use Epic, In-Basket, MyChart, and RightFax for scheduling, records, and patient communication * Keep lobby and check-in areas clean, stocked, and organized * Support release of information requests ...

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Epic In Basket Support information

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How much do epic in basket support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for epic in basket support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is Epic In Basket Support?

Epic In Basket Support refers to the assistance provided to users of the Epic electronic health record (EHR) system in managing their In Basket feature. In Basket is a messaging and task management tool within Epic that allows healthcare providers to communicate, review test results, manage patient requests, and coordinate care efficiently. Support teams help with troubleshooting issues, configuring workflows, and training users to optimize their use of In Basket, ensuring smooth communication and task management in clinical settings.

What is the difference between Epic In Basket Support vs Epic Analyst?

AspectEpic In Basket SupportEpic Analyst
CredentialsEpic certifications, healthcare IT knowledgeEpic certifications, healthcare IT knowledge
Work EnvironmentSupport teams, help desk, healthcare settingsProject teams, healthcare IT departments
Employer & IndustryHospitals, healthcare providers using EpicHospitals, healthcare providers using Epic
Search & Comparison IntentSupport roles, troubleshooting, Epic In BasketSystem analysis, configuration, Epic workflows

Epic In Basket Support focuses on troubleshooting and resolving issues within the Epic In Basket module, primarily providing support and assistance. Epic Analysts, however, are involved in configuring, analyzing, and optimizing Epic systems. Both roles require Epic certifications and healthcare IT knowledge, but their daily tasks and responsibilities differ significantly.

How does an Epic In Basket Support specialist typically collaborate with clinical staff to resolve workflow issues?

Epic In Basket Support specialists work closely with physicians, nurses, and other clinical staff to address messaging and workflow challenges within the Epic In Basket module. They often conduct troubleshooting sessions, gather user feedback, and provide targeted training or documentation to ensure efficient communication and task management. Regular collaboration with clinical teams helps identify recurring issues and opportunities for system optimization, making strong interpersonal and problem-solving skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an Epic In Basket Support specialist, and why are they important?

To thrive as an Epic In Basket Support specialist, you need a solid understanding of the Epic EHR system, medical workflows, and troubleshooting procedures, usually supported by Epic certification. Familiarity with Epic In Basket tools, ticketing systems, and clinical messaging modules is essential. Strong communication, problem-solving, and customer service skills help you effectively assist end users and resolve issues efficiently. These competencies are crucial to ensure smooth clinical communication and workflow, minimizing disruptions to patient care.
Infographic showing various Epic In Basket Support job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.
NEMG Cos Cob MA

NEMG Cos Cob MA

Complete Staffing Solutions

Cos Cob, CT • On-site

$20 - $25.75/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

OBGYN clinic hiring for certified medical assistant
Hours: M-F 8:30-5
Type: contract to potential hire

Responsibilities:

  • Accompanies patients to exam/procedure room.
  • Prepares patients for visit. Typically includes, vitals, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications, in EPIC.
  • Assists physicians/providers with various procedures.
  • Maintains patient records effectively
  • Efficiently manages and routinely checks EPIC in-basket.
  • Answers calls and return calls (in a timely manner) and provides pertinent information
  • Sends/receives patient medical records and abstracts new patient records into EPIC.
  • Cross trained on front desk duties including but not limited to, greeting patients/visitors, answering calls, scheduling appointments, maintaining/scanning patient medical records


Requirements:

  • At least 6 months of recent MA experience
  • Diploma or certification from an accredited school or organization
  • Epic experience

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About Complete Staffing Solutions

Sourced by ZipRecruiter

Complete Staffing Solutions, Inc., based in Marlborough, MA, US, is an industry expert in the provision of staffing and recruitment services. With years of experience, the company has built a comprehensive network that allows it to offer solutions to different sectors, including healthcare, information technology (IT), finance, and administration, among others. The official website is completestaffingsolutions.com. Founded by a team that understands the importance of human capital in every organization, the company mainly focuses on meeting its client's specific staffing needs, regardless of the size or industry. The company's mission revolves around connecting businesses with skilled professionals globally, striving for excellence, and maintaining a superior level of customer service.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Marlborough, MA, US

Year founded

2002