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Epic Implementation Support Jobs in Ontario (NOW HIRING)

For our Chief Experience Officers - you wanna hit the road and call some of the most epic places on ... Support the design and implementation of highly scalable, resilient and performant data solutions ...

Design Technologist

Toronto, ON · On-site

CA$100K - CA$135K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We currently work on two design systems for our two main Agency Management System products (Epic ... modular approaches to support rapid iteration and product consistency * Implement complex ...

Design Technologist

Toronto, ON

CA$100K - CA$135K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We currently work on two design systems for our two main Agency Management System products (Epic ... modular approaches to support rapid iteration and product consistency * Implement complex ...

Design Technologist

Toronto, ON

CA$100K - CA$135K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We currently work on two design systems for our two main Agency Management System products (Epic ... modular approaches to support rapid iteration and product consistency * Implement complex ...

... support to the team. * Collaborate in developing and implementing innovative insurance solutions ... Proficiency in Microsoft Office and experience with insurance broker management systems (EPIC). * A ...

Showing results 21-40

Epic Implementation Support information

What is Epic Implementation Support?

Epic Implementation Support refers to the services and professionals dedicated to assisting healthcare organizations in the successful setup, configuration, and launch of the Epic electronic health record (EHR) system. These specialists help with project planning, workflow analysis, system customization, data migration, training, and post-go-live support. Their expertise ensures a smooth transition to Epic, minimizes disruptions to patient care, and helps organizations maximize the benefits of their EHR investment.

What are the key skills and qualifications needed to thrive as an Epic Implementation Support specialist?

To thrive as an Epic Implementation Support specialist, you need a solid understanding of healthcare workflows, project management, and experience with Epic software, often backed by a bachelor’s degree in a related field. Familiarity with Epic modules, certification in specific Epic applications (such as Epic Ambulatory or Epic Inpatient), and proficiency with data migration and testing tools are highly valued. Strong communication, problem-solving abilities, and adaptability enable effective collaboration with clinical staff and IT teams. These skills are crucial for ensuring smooth software rollouts, minimizing disruptions, and optimizing system adoption across healthcare organizations.

What are some common challenges faced during an Epic Implementation Support project, and how can team members effectively address them?

One of the most common challenges in Epic Implementation Support is managing communication and expectations between clinical staff, IT teams, and leadership. Team members often need to bridge knowledge gaps, address resistance to new workflows, and ensure smooth data migration. Effective strategies include proactively engaging end users through training sessions, maintaining detailed documentation, and collaborating closely during go-live periods. By fostering open communication and supporting colleagues through changes, team members can help ensure a successful implementation.

What is the difference between Epic Implementation Support vs Epic Analyst?

AspectEpic Implementation SupportEpic Analyst
CredentialsCertifications in Epic modules, technical trainingCertifications in Epic, analytical skills
Work EnvironmentImplementation projects, technical teamsData analysis, system optimization
Employer & IndustryHospitals, healthcare IT firmsHealthcare organizations, IT departments

Epic Implementation Support focuses on deploying and configuring Epic systems during new implementations, requiring technical skills and project management. Epic Analysts analyze existing systems, optimize workflows, and support ongoing operations. While both roles require Epic certifications and work within healthcare IT, Implementation Support is more technical and project-oriented, whereas Analysts focus on data and system analysis post-implementation.

What are popular job titles related to Epic Implementation Support jobs in Ontario?

For Epic Implementation Support jobs in Ontario, the most frequently searched job titles are:

Infographic showing various Epic Implementation Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Professional Practice and Education Leader

Mackenzie Health

Maple, ON • On-site

Full-time

Re-posted 10 days ago


Job description

Job Description

The Professional Practice & Education Leader (PPEL) facilitates processes to support excellence in patient-centered practice based on relevant best practice, conceptual frameworks, research literature, professional standards of practice, legislative requirements, and other scholarly resources. The PPEL is responsible for the coordination, implementation, evaluation and sustainability of professional practice projects, programs and initiatives including clinical policies and procedures, integrated care pathways, regulatory requirements for competent and safe practice, mentorship, clinical placements, and healthy work environment initiatives which align with Mackenzie Health's vision, mission and values. The PPEL will provide leadership in engagement of clinicians to understand workflow needs and collaborate with other teams to optimize use of digital health solutions and adoption of supported clinical application tools for efficient and quality patient care. The PPEL will review data and utilize information from digital health solutions (such as Electronic Medical Record (EMR) and other smart technology) to drive quality improvement initiatives, educational opportunities to enhance patient outcomes.

Contribute to safe, quality care by:

  • Facilitates quality practice for patient care within the profession.
  • Demonstrates the use of knowledge of health systems and current research to facilitate development of programs to support evidence-based practice.
  • Facilitates the application of regulatory practice for the regulated health care professional.
  • Coordinates planning, development, implementation, and evaluation for corporate clinical practice programs which support professional practice clinical excellence (i.e. mentorship, patient focused care, healthy work environment initiatives, integrated care pathways).
  • Demonstrates advanced knowledge of Heart & Stroke Foundation standards and guidelines related to BLS, ACLS, and PALS.
  • Demonstrates strong clinical credibility in acute care, emergency response, and resuscitation practices
  • Oversight and delivery of Heart and Stroke courses
  • Facilitates clinical development of the profession including coordination of needs assessment, development and implementation of corporate practice development plan.
  • Using clinical experience, develop, validate and implement digital health solution improvements in collaboration with Clinical Informatics team and other interprofessional team members, leadership, and other stakeholders.
  • Demonstrates excellent understanding of clinical applications and smart technology to support system optimizations and clinical process improvement. Demonstrates proficiency and experience with data interpretation, gap analysis, and evaluation of quality improvement initiatives/projects.
  • Demonstrates leadership in planning and development of education and training, policy and procedures, and changes of EMR (specifically Epic system).
  • Familiarity with unit council and shared governance model of practice.

What must you have?

  • Current registration and member in good standing from the College of Nurses of Ontario as a Registered Nurse or Registered Nurse in the Extended Class (EC).
  • Masters degree Program in Nursing or Healthcare related field, or equivalent experience in a clinical leadership role.
  • Superior interpersonal, coaching, and leadership skills to facilitate identification and development of staff learning needs.
  • A strong desire to promote professional practice and excellence in evidence-based, patient centered care.
  • Minimum of five (5) years of relevant nursing experience.
  • Emergency department experience preferred.
  • Excellent practice program development and project management skills.
  • Self-directed, works independently and able to effectively lead project teams to achieve outcomes.
  • Effective communication skills, engages others, and is a reflective listener and learner.
  • Demonstrated knowledge of evaluation methodologies.
  • Proven analytical thinking and proactive problem solving and decision making skills.
  • Excellent report writing skills.
  • Proficient with computer programs including; Word Excel, PowerPoint, and Outlook, Access.
  • Excellent knowledge of the College of Nurses of Ontario standards of practice.
  • Self-motivated, able to cope with several projects at one time.
  • Flexible with change and able to set priorities and problem-solve.
  • Proven attendance record.
  • Ability to perform the essential duties of the job.

What else do you bring?

  • Effectively uses empathy in interactions with others.
  • Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
  • Demonstrates behaviours consistent with Mackenzie Health's Commitment to Caring.
  • Models behaviour that is aligned with the values of Mackenzie Health - Excellence, Leadership and Empathy.
  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

Preferably, your profile also includes:

  • Project management certificate with experience in planning, leading and evaluation of multiple projects, preferred.

*You may be required to work at any site of Mackenzie Health.

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Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

Employment Type: OTHER