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The Global Risk & Compliance (GRC) organization serves as American Express' independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders. 

The Global Compliance & Ethics (GCE) organization plays a vital role in protecting American Express, our brand, and our colleagues by delivering practical, risk-based guidance on regulatory compliance matters. Within GCE, the U.S. Global Servicing Compliance team provides independent second-line oversight across U.S. Global Servicing business units, helping to ensure a strong and sustainable compliance risk management framework. 

This position is a Compliance Analyst role, providing support to the Compliance Manager supporting several US Global Servicing Business Units and processes. The Analyst will provide compliance advisory, support compliance risk assessments, perform effective challenge, and oversee strategic initiatives, regulatory change, and issue management activities to help identify, assess, and mitigate compliance risks. The successful candidate is a proactive, analytical, and organized professional with a strong risk mindset, excellent communication skills, and the ability to manage multiple priorities while building effective cross-functional partnerships.
 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

Minimum Qualifications
 

• Bachelor's degree in Business, Legal Studies, or a related field, or equivalent work experience.
• 2-3 years of experience in Compliance, Risk Management, Audit, or a related field.
• Strong analytical and problem-solving skills with the ability to identify trends, assess risks, and recommend solutions.
• Experience analyzing data and preparing reports, dashboards, or presentations for management.
• Excellent written and verbal communication skills with the ability to present information clearly to a variety of stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
• Demonstrated ability to collaborate effectively across cross-functional teams while working independently when needed.
• High attention to detail and commitment to accuracy, quality, and continuous improvement.
   

Preferred Qualifications

• Experience in the financial services industry, particularly within compliance, operational risk, or regulatory oversight.
• Knowledge of compliance risk management frameworks, issue management processes, RCSA, and regulatory requirements applicable to financial institutions.
• Experience supporting compliance monitoring, risk assessments, governance reporting, or remediation activities.
• Experience working with data visualization or reporting tools such as Tableau, Power BI, or similar platforms.
   

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

Responsibilities

• Track, monitor, and validate compliance issue management activities to ensure timely execution, documentation, and resolution of identified compliance risks.
• Analyze compliance data, trends, and key metrics to identify emerging risks, prepare reporting, and escalate issues to management as appropriate.
• Assist in the execution of compliance monitoring, risk assessments, and oversight activities to evaluate adherence to applicable laws, regulations, internal policies, and risk standards.
• Collaborate with business stakeholders, Compliance, Risk, Legal, and Operational teams to support compliance initiatives, regulatory change management, and remediation efforts.
• Support the development and maintenance of compliance reporting, dashboards, and governance materials to provide visibility into compliance risks, issue status, and overall program effectiveness.
• Conduct research and analysis of regulatory requirements and business processes to identify potential compliance impacts and recommend practical risk mitigation strategies.
• Contribute to the continuous improvement of compliance processes, controls, and documentation by identifying opportunities to enhance efficiency, consistency, and risk management practices.
• Foster a strong culture of compliance by promoting awareness of regulatory expectations, internal policies, and best practices across supported business units.