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This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to ...
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This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to ...
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Entrylevel Software Implementation Engineer information
See Miami, FL salary details
$25.75 - $30.43
4% of jobs
$30.43 - $35.11
13% of jobs
$37.32 is the 25th percentile. Wages below this are outliers.
$35.11 - $39.80
18% of jobs
$39.80 - $44.48
14% of jobs
The median wage is $45.33 / hr.
$44.48 - $49.16
11% of jobs
$49.16 - $53.84
8% of jobs
$56.82 is the 75th percentile. Wages above this are outliers.
$53.84 - $58.52
11% of jobs
$58.52 - $63.21
8% of jobs
$63.21 - $67.89
7% of jobs
$67.89 - $72.57
3% of jobs
$72.57 - $77.25
2% of jobs
$25
$49
$77
How much do entrylevel software implementation engineer jobs pay per hour?
What is the difference between Entrylevel Software Implementation Engineer vs Software Support Specialist?
| Aspect | Entrylevel Software Implementation Engineer | Software Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's in Computer Science or related field; basic knowledge of software development | Associate's or Bachelor's; strong customer service skills |
| Work Environment | Implementing software solutions, collaborating with development teams | Providing technical support, troubleshooting user issues |
| Employer & Industry Usage | Tech companies, SaaS providers, enterprise software firms | IT service providers, software vendors, tech support centers |
While both roles involve technical skills, the Entrylevel Software Implementation Engineer focuses on deploying and configuring software solutions, working closely with clients and development teams. In contrast, the Software Support Specialist primarily handles user support and troubleshooting. Both roles are entry-level but serve different functions within the software lifecycle.
Job description
Description
Trax USA is currently recruiting for an Aviation Product Specialist to join our eMRO application team. This position requires a firm understanding of the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementation to effectively contribute to the training and management of our product. The Product Specialist is responsible for learning our products, assisting in the development of documentation, conducting training, resolving technical and software problems and delivering excellent customer service. Trax is a highly collaborative environment where Product Specialists work very closely with other team members and clients to solve problems.
The Product Specialist will frequently communicate and work alongside our Programming teams, QA, Technical Writing & IT. The role involves excellent communication and technical skills to act as a liaison between our Programming Department and our Airline Customers.
Key Responsibilities
- Act as a liaison between airline customers and programming department by answering phone calls and correspondence (Help Desk function)
- Identify, research and resolve technical and software problems
- Track and monitor customer issues to ensure a timely response and resolution
- Liaison with our Development Department to document customer specifications
- Test software program modifications and resolutions to report technical problems
- Liaison with Technical Writing Department to develop documentation of new program features
- Customer training (on-site or at Trax location).
- Ability to travel domestic/international is required for on-site training assignments.
- On-call service for customer emergencies
- Experienced agents take on customer implementation projects
- Other duties as assigned.
Requirements
Educational and Skills Requirements
- Bachelor's degree in aviation or related field OR at least 2-3 years of experience in the aviation field working with (or similar to) Technical Records, Engineering, Maintenance and/or Software Implementations.
- Travel 50%+ (Domestically & Internationally) and a valid Passport are required.
- Previous experience in the aviation field.
- Must be tech savvy (possess computer skills).
- Must be able to travel domestically and internationally; short term/long term.
- Adapt a friendly and helpful attitude when assisting our airline customers.
- Outstanding Communication skills - both verbal and written.
- Strong attention to detail.
- Experience using other aviation software highly preferred.
- Multilingual is a plus.
Job type: Full time / Salaried
Job Level: Senior - Experienced
Job Location: Fully Onsite - Coral Gables
Job Shift: First - 8a - 5p
Remote: No
TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world's largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.
TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
About TRAX USA
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