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Software Support Engineer Department: Automation Location: Erlanger, KY Are you looking for a role ... Set up internal development PCs and test servers to support new implementations. * Travel to ...
Software Support Engineer
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AECOM is seeking an Entry Level Water/Wastewater Civil Engineer to be based in Louisville, Kentucky ... Uses computer software as a tool for solving basic engineering problems. * Performs work in ...
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AECOM is seeking an Entry Level Water/Wastewater Civil Engineer to be based in Louisville, Kentucky ... Uses computer software as a tool for solving basic engineering problems. * Performs work in ...
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Entry Level Engineer - Columbia, KY Phillips Tank & Structure (PTS) is looking for an Entry Level ... Skilled in the use of MS Excel, Word, and other productivity software. * Use of Mathcad or other ...
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Sr. Software Engineer (Embedded Systems)
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Controls Engineer
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$69K - $90K/yr
... entry-level Controls Engineer based at Berea, Kentucky manufacturing facility ... This position plays an important role in developing lift trucks and implementing robotic technology ...
Controls Engineer
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... entry-level Controls Engineer based at Berea, Kentucky manufacturing facility ... This position plays an important role in developing lift trucks and implementing robotic technology ...
Applying advanced software engineering principles, methods and practices to design, develop ... Evaluating and implementing emerging technologies, including cloud-based architecture ...
New
Applying advanced software engineering principles, methods and practices to design, develop ... Evaluating and implementing emerging technologies, including cloud-based architecture ...
New
Applying advanced software engineering principles, methods and practices to design, develop ... Evaluating and implementing emerging technologies, including cloud-based architecture ...
New
Applying advanced software engineering principles, methods and practices to design, develop ... Evaluating and implementing emerging technologies, including cloud-based architecture ...
New
This position welcomes candidates at all experience levels, including entry-level engineers with ... Provide interpretation and communication support during system testing, implementation, and on-site ...
Quick apply
This position welcomes candidates at all experience levels, including entry-level engineers with ... Provide interpretation and communication support during system testing, implementation, and on-site ...
Entrylevel Software Implementation Engineer information
What is the difference between Entrylevel Software Implementation Engineer vs Software Support Specialist?
| Aspect | Entrylevel Software Implementation Engineer | Software Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's in Computer Science or related field; basic knowledge of software development | Associate's or Bachelor's; strong customer service skills |
| Work Environment | Implementing software solutions, collaborating with development teams | Providing technical support, troubleshooting user issues |
| Employer & Industry Usage | Tech companies, SaaS providers, enterprise software firms | IT service providers, software vendors, tech support centers |
While both roles involve technical skills, the Entrylevel Software Implementation Engineer focuses on deploying and configuring software solutions, working closely with clients and development teams. In contrast, the Software Support Specialist primarily handles user support and troubleshooting. Both roles are entry-level but serve different functions within the software lifecycle.
What cities in Kentucky are hiring for Entrylevel Software Implementation Engineer jobs? Cities in Kentucky with the most Entrylevel Software Implementation Engineer job openings:
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Posted 2 days ago
Job description
Description
Role: Software Support Engineer
Department: Automation
Location: Erlanger, KY
Are you looking for a role where you can combine technical problem-solving with customer-facing responsibilities? At Storage Solutions (previously invar), we provide innovative supply chain and warehouse automation solutions to world-leading brands. As a Software Support Engineer, you'll work with cutting-edge technology, grow your skills, and be part of a supportive, collaborative team.
OVERALL RESPONSIBILITIES
- Serve as the first line of support via phone and email for customers experiencing issues with our Invar Warehouse System (IWS) software.
- Collaborate with customers and internal teams to diagnose, troubleshoot, and resolve complex issues with IWS software packages.
- Maintain, track, and escalate support tickets as needed to ensure timely resolutions.
- Monitor customer production environments to identify and proactively address potential issues.
- Assist in testing new software releases and custom implementations, providing valuable feedback to the development team.
- Set up internal development PCs and test servers to support new implementations.
- Travel to customer sites (up to 25%) to deliver hands-on, on-site support, including commissioning, testing, and troubleshooting of automated warehouse equipment.
KNOWLEDGE & SKILLS REQUIREMENTS
- A recommended degree in Computer Information Technology, Computer Science, or equivalent experience.
- Strong verbal and written communication skills.
- A working knowledge of SQL (preferred but not required) and experience with Windows environments (required).
- Experience with C# .NET is a plus.
- An ability to work both independently and collaboratively in a fast-paced environment
WORK CONDITIONS
- Travel up to 25% annually (domestic and international)
- Participate in the team's ongoing 24/7 support of Invar customers (compensation provided).
Why work for Storage Solutions - A Jungheinrich Company?
Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.
We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.
Additional Benefits
Competitive Salary
Generous Paid Time Off
Medical, Dental, and Vison Benefits
401K with Company Match
Company HSA Contribution
Professional Growth Opportunities