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Entry Level Xfinity Customer Service Jobs in Hamilton, ON

The RPM Groups

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Entry Level Sales Representative

Cambridge, ON · On-site

CA$1.2K/wk

Join Our Team: Entry-Level Sales Representative We are seeking a motivated and enthusiastic ... Engage with customers to understand their needs and recommend products/services * Build and ...

The RPM Groups

Be Seen First

Entry Level Sales Representative

Mississauga, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

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All JobsXfinity Customer Service JobsEntry Level Xfinity Customer Service JobsEntry Level Xfinity Customer Service Jobs in Hamilton, ON

Entry Level Xfinity Customer Service information

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

Is customer service an entry level job?

Customer service roles, including entry level positions like Xfinity Customer Service, are typically designed for individuals with little to no prior experience. These jobs often provide training on company systems and communication skills, making them accessible to recent graduates or those new to the workforce.
What are popular job titles related to Entry Level Xfinity Customer Service jobs in Hamilton, ON? For Entry Level Xfinity Customer Service jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Entry Level Xfinity Customer Service jobs in Hamilton, ON look for? The top searched job categories for Entry Level Xfinity Customer Service jobs in Hamilton, ON are:
Entry Level Xfinity Customer Service jobs near you

Full Time Customer Service Associate BU

Leon's Furniture

Burlington, ON

CA$17.85/hr

Full-time

Posted 17 days ago

Job description

Leon’s is currently looking for a Full Time Customer Service Associate to oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized system of files on open customer service issues, to promote and maintain service standards and to provide training and support to other service associates.

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities:

  • Train new service associates and to provide ongoing training where required
  • Assist customers by phone, in-person or by email with service requests
  • Set and confirm repair tech appointments with customers
  • Follow up with customers and vendors on overdue parts
  • Complete inspections on all Exchanges or upon customer request
  • Schedule deliveries of Exchanges & Credit Memos
  • Authorize gift certificates, discounts and credits to customers to keep “as-is” (within specific parameters)
  • Enter Exchanges, Credit Memos, Sales and Reselections
  • Follow up on overdue work orders, Credit Memos, repairs and parts
  • Performing various other duties, as assigned

Requirements: 

  • Customer-Focused: Brings a positive attitude and a strong commitment to delivering exceptional service, skillfully balancing company goals with customer expectations.
  • Maintains composure and professionalism in high-pressure situations, ensuring effective problem-solving and excellent service delivery.
  • Ability to communicate clearly, both written and orally
  • Fun, friendly, confident personality
  • Strong problem solving and analytical skills
  • Exceptional organizational skills
  • Ability to work collaboratively with fellow colleagues
  • Ability to interact professionally with our customers
  • And most importantly, a POSITIVE ATTITUDE!

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $17.85.

Additional Information:

  • Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.


Apply