IT Services Technician
Palo Alto, CA · On-site
Job Summary : xAI is a company focused on creating AI systems that enhance human understanding of ... field (entry-level candidates encouraged to apply) • Basic understanding of Windows and macOS ...
IT Services Technician
Palo Alto, CA · On-site
Job Summary : xAI is a company focused on creating AI systems that enhance human understanding of ... field (entry-level candidates encouraged to apply) • Basic understanding of Windows and macOS ...
Entry Level Xai information
See salary details
$12.98 - $13.81
3% of jobs
$13.81 - $14.64
10% of jobs
$14.64 - $15.47
10% of jobs
$15.62 is the 25th percentile. Wages below this are outliers.
$15.47 - $16.30
15% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.13
22% of jobs
$17.94 is the 75th percentile. Wages above this are outliers.
$17.13 - $17.96
16% of jobs
$17.96 - $18.79
15% of jobs
$18.79 - $19.62
5% of jobs
$19.62 - $20.45
1% of jobs
$20.45 - $21.28
2% of jobs
$21.28 - $22.12
1% of jobs
$12
$16
$22
How much do entry level xai jobs pay per hour?
As of Jul 22, 2026, the average hourly pay for entry level xai in the United States is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.
More about Entry Level Xai jobs
What are the most commonly searched types of Xai jobs? The most popular types of Xai jobs are:
What job categories do people searching Entry Level Xai jobs look for? The top searched job categories for Entry Level Xai jobs are:
Full-time
Posted 26 days ago
Job description
Job Summary:
xAI is a company focused on creating AI systems that enhance human understanding of the universe. They are seeking a motivated IT Services Technician to provide first-line technical support, troubleshoot IT issues, and assist with onboarding new employees.
Responsibilities:
• Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues.
• Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions.
• Assist users with software installations, account setups, and password resets.
• Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation.
• Escalate unresolved issues to Level 2 or specialized teams with detailed documentation.
• Maintain and update IT knowledge base articles and self-service wikis for common issues.
• Perform routine maintenance tasks, such as software updates and system backups, as directed
• Assist with onboarding new employees, including setting up workstations and accounts.
• Adhere to company IT policies, procedures, and security protocols.
• Provide new hire onboarding and off-boarding service support
Qualifications:
Required:
• High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred.
• 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply)
• Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
• Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP).
• Strong communication and customer service skills to assist non-technical users effectively.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• CompTIA A+, Network+, or similar certifications are a plus but not required.
• Ability work after hours and graveyard shifts
Preferred:
• Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools.
• Basic knowledge of Active Directory and user account management.
• Willingness to learn and adapt to new technologies and processes
Company:
SpaceXAI develops AI software and computational infrastructure designed for scientific discovery, automated reasoning, and data processing. It is a sub-organization of SpaceX. Founded in 2023, the company is headquartered in Palo Alto, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
xAI is a company focused on creating AI systems that enhance human understanding of the universe. They are seeking a motivated IT Services Technician to provide first-line technical support, troubleshoot IT issues, and assist with onboarding new employees.
Responsibilities:
• Provide first-line technical support via phone, email, or in-person for hardware, software, and network-related issues.
• Troubleshoot and resolve basic IT issues, including desktop, laptop, printer, and peripheral malfunctions.
• Assist users with software installations, account setups, and password resets.
• Log, track, and document all service requests in the ticketing system, ensuring timely resolution or escalation.
• Escalate unresolved issues to Level 2 or specialized teams with detailed documentation.
• Maintain and update IT knowledge base articles and self-service wikis for common issues.
• Perform routine maintenance tasks, such as software updates and system backups, as directed
• Assist with onboarding new employees, including setting up workstations and accounts.
• Adhere to company IT policies, procedures, and security protocols.
• Provide new hire onboarding and off-boarding service support
Qualifications:
Required:
• High school diploma or equivalent; Associate’s degree in IT, Computer Science, or related field preferred.
• 0-2 years of experience in IT or a related field (entry-level candidates encouraged to apply)
• Basic understanding of Windows and macOS operating systems, Microsoft Office Suite, and common software applications.
• Familiarity with troubleshooting hardware (PCs, laptops, printers) and basic networking concepts (TCP/IP, DNS, DHCP).
• Strong communication and customer service skills to assist non-technical users effectively.
• Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
• CompTIA A+, Network+, or similar certifications are a plus but not required.
• Ability work after hours and graveyard shifts
Preferred:
• Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk) or IT service management tools.
• Basic knowledge of Active Directory and user account management.
• Willingness to learn and adapt to new technologies and processes
Company:
SpaceXAI develops AI software and computational infrastructure designed for scientific discovery, automated reasoning, and data processing. It is a sub-organization of SpaceX. Founded in 2023, the company is headquartered in Palo Alto, USA, with a team of 1001-5000 employees. The company is currently Late Stage.