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How much do entry level work from home optimum customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level work from home optimum customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Work From Home Optimum Customer Service vs Entry Level Work From Home Live Chat Customer Support?

AspectEntry Level Work From Home Optimum Customer ServiceEntry Level Work From Home Live Chat Customer Support
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, familiarity with chat platforms
Work EnvironmentHome office, phone and email communicationHome office, live chat platforms and email
Industry UsageCustomer service for telecom, retail, and service providersCustomer support for e-commerce, tech, and online services

Both roles are entry-level, remote customer service positions requiring similar credentials. The main difference lies in communication methods: Optimum Customer Service involves phone and email support, while Live Chat Customer Support focuses on live chat interactions. Your choice depends on your preferred communication style and the industry you're interested in working in.

How to get hired for remote customer service?

To get hired for an entry-level work-from-home customer service position, candidates should have strong communication skills, basic computer proficiency, and a quiet work environment. Applying through company websites or job boards, tailoring resumes to highlight relevant skills, and demonstrating familiarity with customer service tools like live chat or CRM software can improve chances of hiring.

What cities are hiring for Entry Level Work From Home Optimum Customer Service jobs?

Cities with the most Entry Level Work From Home Optimum Customer Service job openings:

What are the most commonly searched types of Work From Home Optimum Customer Service jobs?

The most popular types of Work From Home Optimum Customer Service jobs are:

Entry Level Work From Home Optimum Customer Service jobs near you

Entry Level Work From Home Customer Service Agent - $14/hr

OnHires

Salisbury, NC • Remote

$14/hr

Full-time

Medical

Posted 7 days ago

Job description

$14/hour | Full-Time | W-2 | Paid Training | Remote


Looking for a full-time work-from-home opportunity with paid training?

We’re hiring Customer Service Agents to support customers by phone and help with transportation-related questions and service needs.

No previous call center experience is required. If you have prior work experience, communicate clearly, and are dependable, we’ll provide the training you need to succeed.


What You’ll Do

  • Answer inbound customer calls
  • Help customers with transportation-related questions
  • Provide friendly, accurate, and professional support
  • Enter and update customer information in company systems
  • Document customer interactions accurately
  • Follow established procedures and service standards
  • Maintain dependable attendance during training and scheduled shifts


What We Offer

  • $14 per hour
  • Full-time, 40 hours per week
  • W-2 employment
  • Work-from-home position
  • Approximately three weeks of paid training
  • Multiple schedule options
  • Evening and overnight shift opportunities
  • Health insurance and additional benefits for eligible employees
  • Ongoing support and opportunities for growth


Minimum Requirements

Applicants must:

  • Live within a 50-mile straight-line radius of Salisbury, North Carolina
  • Reside in North Carolina or South Carolina
  • Be available to work full-time, 40 hours per week
  • Have previous verifiable work experience
  • Have reliable high-speed internet
  • Have a quiet, distraction-free workspace at home
  • Be comfortable speaking with customers by phone
  • Be comfortable participating on camera during remote training
  • Be able to attend one required in-person training day in Salisbury, NC
  • Maintain reliable attendance


No Call Center Experience Required


This is an entry-level customer service opportunity.

Previous experience may come from any industry, including:

  • Retail
  • Hospitality
  • Restaurants
  • Warehousing
  • Administrative work
  • Delivery
  • Sales
  • Reception
  • Healthcare support
  • Other customer-facing or team-based roles


What matters most is that you have prior work experience, strong communication skills, and a willingness to learn.

Paid Training

New hires complete approximately three weeks of paid, instructor-led remote training.

Training covers:

  • Customer service procedures
  • Call handling
  • Company systems
  • Documentation
  • Quality standards

Camera participation is required during virtual training.

One in-person training day in Salisbury, NC is mandatory.

Important Location Requirement

This role is remote, but it is not open nationwide.

Your current home address must be within 50 straight-line miles of Salisbury, North Carolina.

Residents of both North Carolina and South Carolina may qualify.

If you live directly on or very close to the 50-mile boundary, you are still encouraged to apply.