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Entry Level Virtual Customer Service Jobs in Ohio

Liveops

Remote Customer Service Agent

Middletown, OH · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Grove City, OH · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lorain, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Akron, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Lakewood, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Synchro Speak

Entry Level Customer Service Rep

Columbus, OH

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Entry Level Customer Service Rep will provide support to the customer service team, assisting with client inquiries, processing orders, and ensuring customer satisfaction. This role is ideal for ...

Alpha House Cincy

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Customer Service Specialist - Entry Level

Forest Park, OH · On-site

$48K - $67K/yr

  • Medical

  • Dental

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

Alpha House Cincy

Be Seen First

Customer Service Specialist - Entry Level

Forest Park, OH · On-site

$48K - $67K/yr

  • Medical

  • Dental

We are seeking motivated, customer-focused individuals for our Entry-Level Customer Service Specialist position. This is a fantastic opportunity for those looking to launch a rewarding career in ...

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All JobsCustomer Service JobsEntry Level Virtual Customer Service JobsEntry Level Virtual Customer Service Jobs in Ohio

Entry Level Virtual Customer Service information

What is an entry level virtual customer service representative?

Entry level virtual customer service jobs are remote positions where individuals assist customers via phone, email, chat, or video calls. These roles typically involve answering questions, resolving issues, processing orders, and providing information about products or services. They are designed for those new to the customer service field, often requiring minimal experience and offering on-the-job training. Working virtually allows employees to perform their duties from home or any location with a stable internet connection.

What skills and qualifications are needed for an entry level virtual customer service representative?

To thrive as an Entry Level Virtual Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and helpdesk systems is typically required. Standout candidates demonstrate patience, active listening, and problem-solving skills to effectively support customers remotely. These abilities ensure efficient issue resolution, customer satisfaction, and positive brand representation in a virtual environment.

What are common challenges in an entry level virtual customer service role and how can I prepare for them?

Entry Level Virtual Customer Service representatives often encounter challenges such as managing high call volumes, adapting to different customer personalities, and resolving issues remotely without face-to-face interaction. To prepare, it's helpful to develop strong communication skills, practice patience, and become comfortable using various customer support platforms. Staying organized and learning to manage time efficiently also help in balancing multiple tasks and meeting performance targets in a virtual setting.

What is the difference between Entry Level Virtual Customer Service vs Virtual Administrative Assistant?

AspectEntry Level Virtual Customer ServiceVirtual Administrative Assistant
Required SkillsCommunication, problem-solving, basic computer skillsOrganization, scheduling, communication, basic tech skills
Work EnvironmentCustomer support platforms, chat, emailOffice management tools, email, calendar apps
Employer & Industry UsageRetail, tech, service industriesBusiness, nonprofit, corporate sectors

Entry Level Virtual Customer Service focuses on assisting customers via chat, email, or phone, emphasizing communication and problem-solving. Virtual Administrative Assistants handle scheduling, email management, and administrative tasks. While both roles require strong communication skills and basic tech knowledge, they serve different functions within organizations and are used across various industries.

What are the most commonly searched types of Virtual Customer Service jobs in Ohio?

The most popular types of Virtual Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Virtual Customer Service jobs?

Cities in Ohio with the most Entry Level Virtual Customer Service job openings:

Entry Level Virtual Customer Service jobs near you
Infographic showing various Entry Level Virtual Customer Service job openings in Ohio as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution.

Remote Customer Service Agent

Liveops

Middletown, OH • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 7 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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