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Entry Level Virtual Customer Service Representative Jobs in Texas

Million Air

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

VSSI LLC Staffing Services

CSR 2

Dallas, TX · On-site

$17/hr

Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description ... This is an on-site, entry-level to early-career role. Training on internal systems is provided.

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

GVEC

Customer Service Representative

Seguin, TX · On-site

$20/hr

Description Customer Service Representative Office Location Seguin Customer Service Center 927 N ... Listening and resolving concerns * Entry level Internet Technical troubleshooting * Promotion of ...

New

PostNet

Customer Service Representative

Shenandoah, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Captures, complete tasks, and organizes Virtual Mail Physical And Safety Requirements: * Must be ...

PostNet

Customer Service Representative

Tomball, TX · On-site

$12 - $15/hr

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Captures, complete tasks, and organizes Virtual Mail * Assist with print jobs and printed items, i ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Million Air

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Million Air

Customer Service Representative

Houston, TX · On-site

$14.25 - $19.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

Million Air

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

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All JobsCustomer Service Representative JobsEntry Level Virtual Customer Service Representative JobsEntry Level Virtual Customer Service Representative Jobs in Texas

Entry Level Virtual Customer Service Representative information

What is the difference between Entry Level Virtual Customer Service Representative vs Customer Support Associate?

AspectEntry Level Virtual Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on company
Industry UsageCommon in e-commerce, tech, and service industriesUsed across retail, telecom, and service sectors

Both roles involve assisting customers, but Entry Level Virtual Customer Service Representatives primarily work remotely and focus on online or phone support, while Customer Support Associates may work in-office or remotely, handling a broader range of customer inquiries. The roles share similar credentials and are often used interchangeably in the industry, with the main difference being the work setting and specific company terminology.

What are the most commonly searched types of Virtual Customer Service Representative jobs in Texas?

The most popular types of Virtual Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Entry Level Virtual Customer Service Representative jobs?

Cities in Texas with the most Entry Level Virtual Customer Service Representative job openings:

Entry Level Virtual Customer Service Representative jobs near you

Customer Service Representative- CSR

Faithco Enterprises

Lindale, TX • On-site

$15/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

Faithco is a growing home services company committed to providing dependable service and a positive customer experience. We are looking for a friendly, professional, and dependable Customer Service Representative to join our office team.

This is a full-time, in-office position. As one of the first points of contact for our customers, the Customer Service Representative plays an important role in ensuring every caller feels heard, helped, and confident in choosing Faithco for their home service needs.

Position Responsibilities

The Customer Service Representative will be responsible for:

  • Answering and managing incoming calls through a multi-line phone system
  • Providing friendly, professional, and helpful customer service
  • Listening carefully to customer concerns and gathering accurate information
  • Scheduling service appointments based on availability and company procedures
  • Entering and updating customer information in ServiceTitan
  • Maintaining detailed and accurate notes on customer accounts
  • Explaining Faithco's services and answering general customer questions
  • Identifying opportunities to offer available services, maintenance plans, or other solutions that may benefit the customer
  • Making a limited number of outbound calls for follow-ups, customer outreach, appointment needs, and service opportunities
  • Assisting with general office and administrative responsibilities
  • Supporting a positive customer experience from the first phone call through appointment scheduling
Qualifications

The ideal candidate will:

  • Have previous customer service, call center, receptionist, sales, or office experience
  • Be comfortable answering multiple incoming calls through a multi-line phone system
  • Have strong communication and active-listening skills
  • Be confident speaking with customers by phone
  • Be comfortable with a small amount of sales and outbound calling
  • Be able to explain services clearly without using high-pressure sales tactics
  • Remain calm, patient, and professional when assisting customers
  • Be organized, dependable, and detail-oriented
  • Have strong computer and data-entry skills
  • Be able to manage multiple tasks and changing priorities
  • Work well independently and as part of a small office team
  • Be comfortable working in a fast-paced home services environment
Preferred Experience

Previous experience in the HVAC, plumbing, electrical, or home services industry is preferred, but Faithco is willing to train the right person who has a strong work ethic, excellent communication skills, and a willingness to learn.

  • Previous experience using ServiceTitan software
  • Experience with a multi-line phone system
  • Experience scheduling service appointments
  • Customer service or inside-sales experience in a service-based business
Position Details
  • Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Compensation: Starting at $15.00 per hour, depending on experience
  • Location: 18601 Highway 69 N, Lindale, Texas 75771
  • Position Type: Full-time, in-office

Join the Faithco Team

We are looking for someone who enjoys helping people and understands that a positive customer experience begins with the first phone call. The right candidate will be dependable, welcoming, team-oriented, and able to balance excellent customer care with confidently discussing the services Faithco provides.

To apply, please submit your resume and contact information through this job posting.

Apply