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Entry Level Virtual Customer Service Representative Jobs in Texas

SFI

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Logistics Customer Service Representative

Dallas, TX · On-site

$18.50 - $19.50/hr

We are specifically looking for entry-level candidates who are interested in a long-term career ... Logistics Customer Service Representative Pay Rate: * Pay range $18.50-$19.50 Logistics Customer ...

dbi

Customer Service Representative

Amarillo, TX

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Tyler, TX · On-site

$15 - $20.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Customer Service Representative

Tyler, TX

$15 - $20.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Plus 57

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Customer Service Representative (csr)

Dallas, TX · On-site

$46K - $52K/yr

Deliver exceptional customer service while building positive relationships * Support customer ... Many of our top leaders started in entry-level positions and advanced through performance ...

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All JobsCustomer Service Representative JobsEntry Level Virtual Customer Service Representative JobsEntry Level Virtual Customer Service Representative Jobs in Texas

Entry Level Virtual Customer Service Representative information

What is the difference between Entry Level Virtual Customer Service Representative vs Customer Support Associate?

AspectEntry Level Virtual Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on company
Industry UsageCommon in e-commerce, tech, and service industriesUsed across retail, telecom, and service sectors

Both roles involve assisting customers, but Entry Level Virtual Customer Service Representatives primarily work remotely and focus on online or phone support, while Customer Support Associates may work in-office or remotely, handling a broader range of customer inquiries. The roles share similar credentials and are often used interchangeably in the industry, with the main difference being the work setting and specific company terminology.

What are the most commonly searched types of Virtual Customer Service Representative jobs in Texas?

The most popular types of Virtual Customer Service Representative jobs in Texas are:

What cities in Texas are hiring for Entry Level Virtual Customer Service Representative jobs?

Cities in Texas with the most Entry Level Virtual Customer Service Representative job openings:

Entry Level Virtual Customer Service Representative jobs near you

Customer Service Representative

Critter Control

San Antonio, TX • On-site

$33K - $35K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Critter Control rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

28th of 35 rated pest control companies

Job description

HomeTeam Customer Service Representative

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a HomeTeam Customer Service Representative, you can expect to:

Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.

  • Provide information to prospects and initiate new service
  • Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers
  • Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software
  • Resolving customer problems with invoices and billing questions
  • Conduct telephone conversations with customers about issues surrounding their service in a professional manner
  • Enter service-related notes in system software
  • Provide general marketing information to prospects and customers as requested
  • Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed
  • Maintain customer files on computer and in filing system
  • Validate technician paperwork for completeness and accuracy
  • File Technician paperwork in customer files
  • Update notes in system with technician and other employee customer information
  • Print, distribute, and review service tickets for technicians
  • Have a basic knowledge of technician's job and processes of company's treatment processes
  • Properly follow HomeTeam Pest Defense telephone etiquette procedures
  • Ability to calm and diffuse angry customers
  • Escalate appropriate inquiries or problems to managers
  • Collect and reconcile payments received by technicians

There's plenty of perks too!

  • Competitive pay $$
  • $33K-$35K Annually
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more than 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Qualifications

Minimum Requirements:

  • Must have 1 year of previous customer service experience
  • Entry level customer service skill and technique
  • Basic / entry level understanding of computers
  • Entry level skill on use of company telephone features and how to use them
  • Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodation

HomeTeam is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

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What Critter Control employees say

Benefits

Hours and flexibility

Workplace

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