Job Summary (List Format) – Engineer II (ServiceNow Developer):
- Develop, customize, and maintain ServiceNow applications and workflows.
- Configure and manage Business Rules, UI Policies, Client Scripts, ACLs, and Flow Designer within ServiceNow.
- Design and implement REST API and JSON integrations.
- Support and enhance ITSM, ITOM, and SecOps modules on the ServiceNow platform.
- Collaborate with cross-functional teams to deliver scalable and effective ServiceNow solutions.
- Utilize strong JavaScript skills for ServiceNow development and customization.
- Ensure platform configurations meet business and technical requirements.
- Leverage ServiceNow Application Development best practices.
- Maintain platform security and compliance through proper configuration.
- Participate in architecture discussions and leverage knowledge of conceptual architecture.
- Preferred: Utilize knowledge of Machine Learning or Generative AI within ServiceNow, if applicable.