Entry Level User Experience Researcher Jobs in Austin, TX

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your role and responsibilities
As a User Experience Designer, you will:

• Contribute to the design of user experiences from concept through implementation with guidance from senior designers
• Create wireframes, user flows, mockups, and prototypes to communicate design ideas
• Support the design of AI-powered experiences, including conversational interfaces, copilots, and workflow assistance tools
• Use AI tools to explore concepts, generate ideas, accelerate content creation, and support prototyping activities
• Participate in user research activities and assist in synthesizing findings into actionable design recommendations
• Collaborate closely with Product Management and Development teams to understand requirements and translate them into design solutions
• Help identify usability issues and contribute to improvements based on user feedback and data
• Participate in design critiques and collaborative workshops to improve design quality and grow your design skills
• Contribute to design systems, UX standards, and accessibility best practices
• Learn and apply principles of trustworthy, transparent, and responsible AI design
• Present design work to peers and stakeholders, clearly explaining design decisions and recommendations

Required education
High School Diploma/GED
Preferred education
Bachelor's Degree
Required technical and professional expertise

• Portfolio demonstrating UX design projects from research and problem definition through final solution
• Understanding of user-centered design principles and design thinking methodologies
• Familiarity with modern AI tools such as IBM Bob, Claude, Copilot, Lovable, or similar technologies
• Interest in designing AI-assisted user experiences and learning emerging AI interaction patterns
• Experience creating wireframes, mockups, and prototypes using tools such as Figma
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving skills and willingness to learn from feedback
• Basic understanding of usability, accessibility, and inclusive design principles
• Strong verbal and written communication skills
• Ability to manage multiple tasks and work effectively in a team environment
• Ability to work onsite in Austin 3 days per week

Preferred technical and professional experience

• Internship, academic, open-source, or professional experience in UX, product design, human-computer interaction, or a related field
• Exposure to AI-powered products, conversational interfaces, or generative AI tools
• Experience conducting or supporting user research activities
• Familiarity with design systems and component-based design approaches
• Basic prototyping experience using Figma or similar tools
• Understanding of accessibility standards and inclusive design practices
• Bachelor's degree in design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical experience
• Curiosity about emerging technologies and a passion for creating great user experiences
• Growth mindset and eagerness to learn new tools, techniques, and domains

ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.