Entry Level Software Development Engineer Jobs in Cleveland, OH

Fleet Response is committed to providing innovative, customer-focused fleet management solutions while maintaining the highest standards of professionalism, integrity, and partnership. As a family-owned organization, we believe our success is built on strong relationships—with our clients, our communities, and one another. Our culture is rooted in trust, collaboration, diversity, equity, inclusion, and continuous improvement.

Recognized as one of Northeast Ohio's Top Workplaces, Fleet Response offers workplace flexibility, opportunities for career advancement, and a supportive, team-oriented environment where employees are empowered to grow and make a meaningful impact.

Fleet Response specializes in providing claims management, accident management, subrogation, driver safety, and technology-driven solutions for organizations that self-insure their vehicle fleets. Built on an insurance foundation with a customer-first approach, we help clients reduce costs, minimize vehicle downtime, and improve overall fleet performance.

Fleet Response is seeking a qualified Software Development Engineer in Test I (SDET I) to join our Information Technology team. This is a hybrid position based out of our corporate office in Hudson, Ohio. Team members are expected to work on-site as needed for collaboration, Agile ceremonies, sprint planning, testing initiatives, team meetings, and other departmental or business needs.

The Software Development Engineer in Test I (SDET I) is an entry-level quality engineering role responsible for supporting the design, development, implementation, and maintenance of automated and manual testing solutions across Fleet Response applications. Working closely with Software Engineers, Senior SDETs, Product Owners, UX Designers, and business stakeholders, this role helps ensure software quality throughout the entire software development lifecycle.

As a member of an Agile development team, the SDET I assists with building and maintaining automated test frameworks, developing and executing manual and automated test plans, validating application functionality, and supporting continuous integration and continuous delivery (CI/CD) initiatives. This position offers an excellent opportunity to grow technical skills while working with modern testing tools, cloud technologies, and automation frameworks.

The essential duties and responsibilities include, but are not limited to, the following:

• Develop, maintain, debug, and execute automated test scripts for web and application testing.
• Perform manual functional, regression, and exploratory testing across supported web, mobile, and enterprise applications to validate system functionality, identify defects, and ensure a high-quality user experience.
• Assist Senior Software Development Engineers in Test with complex testing initiatives across multiple projects.
• Support automated testing efforts for multiple software applications and business systems.
• Collaborate with Software Engineers, Product Owners, UX Designers, and business stakeholders throughout requirements gathering, design, development, testing, and implementation.
• Assist in designing, developing, executing, and documenting test plans for behavior-driven, test-driven, hybrid, and functional testing frameworks.
• Support functional, regression, integration, end-to-end, performance, and load testing initiatives.
• Assist with implementing automated testing tools and frameworks within CI/CD pipelines and cloud-native environments.
• Work with DevOps tools to enhance automated testing, dashboards, reporting, and scripting capabilities.
• Participate in sprint planning, daily stand-ups, retrospectives, and other Agile ceremonies.
• Collaborate closely with developers to identify testing needs early in each sprint and promote quality throughout the development process.
• Participate in source code and automation code reviews.
• Assist with installing, configuring, and supporting automated testing environments and solutions.
• Create and maintain technical documentation related to testing tools, automation frameworks, and quality assurance processes.
• Continuously evaluate production behavior and recommend improvements to testing strategies and automation coverage.
• Continuously learn new technologies, testing tools, frameworks, and industry best practices.
• Support multiple projects while effectively managing priorities and deadlines.
• Perform other duties and special projects as assigned.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Employees may be required to perform duties outside their normal responsibilities as business needs dictate.

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field, or an equivalent combination of education and experience.
• One to two years of software quality assurance or test automation experience.
• Working knowledge of C#, JavaScript, TypeScript, SQL, or similar programming languages.
• Understanding of software testing methodologies, including functional and non-functional testing.
• Familiarity with Agile software development practices.
• Ability to manage multiple assignments in a fast-paced development environment.

• Experience with Selenium, Protractor, TestCafe, NUnit, JMeter, LoadRunner, or similar testing and automation tools.
• Experience testing APIs, databases, or enterprise applications.
• Experience with Git, Azure DevOps, GitHub, SVN, TFS, or similar source control tools.
• Experience with Microsoft Azure (preferred) or AWS cloud platforms.
• Experience using Azure DevOps, Jenkins, Git CI/CD pipelines, or other build automation tools.
• Knowledge of Page Object Model (POM) design methodology.
• Experience with Docker or other container technologies.
• Familiarity with Behavior-Driven Development (BDD), Test-Driven Development (TDD), and Gherkin.

• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to identify meaningful test scenarios and develop effective automated and manual test cases.
• Understanding of software development lifecycle principles and quality assurance best practices.
• Ability to collaborate effectively with developers, product owners, UX designers, and cross-functional teams.
• Strong written and verbal communication skills.
• Ability to quickly learn new technologies, testing frameworks, and development tools.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Comfortable working in a predominantly Microsoft Windows and .NET development environment.
• Strong attention to detail and commitment to delivering high-quality software.
• Self-motivated with a continuous learning mindset and passion for technology.

• Work is performed primarily in a professional office and hybrid work environment.
• Requires prolonged sitting, typing, and computer use.
• Must be able to communicate effectively in person, virtually, and by telephone.
• Occasionally lift or move up to 10 pounds.
• Requires close visual attention when reviewing code, test results, technical documentation, and computer screens.
• Regular use of hands, wrists, and fingers is required for keyboard and computer tasks.

This is a full-time position generally working Monday through Friday.

This is a hybrid role based out of Fleet Response's corporate office in Hudson, Ohio. Employees are expected to work on-site as required to support collaboration, Agile ceremonies, sprint planning, testing initiatives, project meetings, and other departmental or business needs. Hybrid work opportunities are available in accordance with departmental guidelines and business requirements.

Work hours may vary to meet operational needs.

At Fleet Response, our people are at the heart of everything we do. As a family-owned organization and one of Northeast Ohio's Top Workplaces, we're committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, a 401(k) with employer contribution, paid time off, workplace flexibility where applicable, and opportunities for professional development.

As a Software Development Engineer in Test I (SDET I), you'll have the opportunity to grow your career while working alongside experienced software engineers and quality professionals to build reliable, scalable applications that support Fleet Response's continued success. You'll gain hands-on experience with modern automation frameworks, cloud technologies, DevOps practices, and Agile development while making a meaningful impact on the quality of the software our clients rely on every day.