ZipRecruiter

Log In

2

Entry Level Shopify Chat Support Jobs in Phoenix, AZ

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

IMS People

Be Seen First

Customer Service Professional

Tempe, AZ · On-site

$17 - $18/hr

... support and assistance. This position primarily involves handling inbound and outbound phone calls ... Respond promptly and effectively to customer inquiries via phone, email, or chat. * Resolve product ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Requirements * Entry-level candidates welcome * 1+ year of experience in customer service ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.25/hr

This role supports customers through phone, chat, and email, helping troubleshoot issues, answer ... Requirements * Entry-level candidates welcome * 1+ year of experience in customer service ...

GPS Insight

Customer Experience Associate

Scottsdale, AZ · On-site

$16.75 - $22.50/hr

This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Entry-level candidates welcome1+ year of experience in customer service, technical support, help ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$20/hr

This important team supports the entire agency and our customers. We currently have one opening on ... Describe your comfort level with standard office equipment/software (email, chat, spreadsheets ...

Acara Solutions

Assembler

Tempe, AZ

$19.50/hr

... supporting the assembly of electronic and electro-mechanical products. * In this entry-level role ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Stellantis Financial Services

Lease Processor I

Phoenix, AZ · On-site

$41K - $46K/yr

... supporting the Lease Processing Team with administrative tasks. Essential Duties and ... Required Experience: Entry-level; no previous experience required. Education: High school diploma ...

next page

Showing results 1-20

All JobsShopify Chat Support JobsEntry Level Shopify Chat Support JobsEntry Level Shopify Chat Support Jobs in Phoenix, AZ

Entry Level Shopify Chat Support information

See Phoenix, AZ salary details

$13

$23

$38

How much do entry level shopify chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level shopify chat support in Phoenix, AZ is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

What are the most commonly searched types of Shopify Chat Support jobs in Phoenix, AZ?

The most popular types of Shopify Chat Support jobs in Phoenix, AZ are:

What are popular job titles related to Entry Level Shopify Chat Support jobs in Phoenix, AZ?

For Entry Level Shopify Chat Support jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Entry Level Shopify Chat Support jobs in Phoenix, AZ look for?

The top searched job categories for Entry Level Shopify Chat Support jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Entry Level Shopify Chat Support jobs?

Cities near Phoenix, AZ with the most Entry Level Shopify Chat Support job openings:

Entry Level Shopify Chat Support jobs near you
Infographic showing various Entry Level Shopify Chat Support job openings in Phoenix, AZ as of June 2026, with employment types broken down into 3% As Needed, 41% Full Time, and 56% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,640 per year, or $23.4 per hour.

Mechanical Support Specialist I

Firman Power Equipment Inc

Peoria, AZ • On-site

$20 - $24/hr

Full-time

Re-posted 8 days ago

Job description


In 2015, FIRMAN Power Equipment, Inc. introduced its portable generator power equipment to the North American market, offer customer-friendly units with larger tanks and extended run times. We also provide our customers with top-notch technical support.


Summary: 

Provides basic technical support and assistance to customers via e-mail, phone, or chat regarding their generator. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance on FIRMAN generators. Provides customers with preventive maintenance and configuration recommendations for their generator. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of FIRMAN products and services. Escalates more complex inquiries to a higher-level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. 

Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. 

Responsibilities and Functions: 

  • Communicates with Technical team using Teams application.
  • Locates service centers for customers that require repair or maintenance on their generator.
  • Maintains professionalism and composure during all customer interactions.
  • Demonstrates empathy and patience to customers, especially under stressful situations.
  • Utilize NetSuite to navigate and create, part orders, customer profiles, support cases, and creating Shopify orders.
  • Responds to Chat inquires quickly with an approval rating over 90%.
  • Responds to Email Information page inquiries through Outlook.
  • Troubleshoot and answer customer inquiries regarding FIRMAN products.
  • Continuously learns FIRMAN products and best practices for troubleshooting generators.
  • Vonage answer rate must be above 95% unless assigned other duties.
  • Vonage ready state must be above 90% unless assigned other duties.
  • Must answer and assist to completion over 99% of all calls.
  • Attach is related documents and files to each customer profile case in NetSuite.
  • Utilizes operating manuals, FAQ’s, and website and other sources to assist with customer inquiries.
  • May be required to assist other departments.
  • Overtime as needed during peak season.
  • Some travel as needed.