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Entry Level Service Manager Jobs in Oregon (NOW HIRING)

TEC Equipment, Inc.

Service Advisor

Coburg, OR

... entry level Service Advisor to join our TEC team. The Service Advisor acts as a liaison between customers and our shop, utilizing skill in documentation and communication to manage work orders and ...

TEC Equipment, Inc.

Service Advisor

Coburg, OR

... entry level Service Advisor to join our TEC team. The Service Advisor acts as a liaison between customers and our shop, utilizing skill in documentation and communication to manage work orders and ...

TEC Equipment, Inc.

Service Advisor

Coburg, OR · On-site

... entry level Service Advisor to join our TEC team. The Service Advisor acts as a liaison between customers and our shop, utilizing skill in documentation and communication to manage work orders and ...

Kendall Auto Group

Toyota Service Drive Manager

Bend, OR · On-site

$90K - $130K/yr

This is not an entry level position. Qualified candidates will have 2-3 years work experience in ... In the Service Drive Manager role, you will be working directly with service department staff to ...

Amplify Marketing Group

Entry Level Marketing

Portland, OR · On-site

$60K - $70K/yr

... Management. The Entry Level Marketing Representative will support our growing consumer base, and ... Communicate product or service benefits clearly to potential customers. * Engage with customers to ...

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Entry Level Service Manager information

What is the difference between Entry Level Service Manager vs Customer Service Supervisor?

AspectEntry Level Service ManagerCustomer Service Supervisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma; experience in customer service often preferred
Work EnvironmentSupervises service teams, manages operations, interacts with clientsOversees customer service staff, handles escalations, ensures customer satisfaction
Employer & Industry UsageUsed across retail, hospitality, automotive, and service industriesCommon in retail, call centers, hospitality, and service sectors

The Entry Level Service Manager and Customer Service Supervisor roles share similarities in industry and work environment, focusing on customer interactions and team supervision. The main difference lies in scope: the Entry Level Service Manager often has broader operational responsibilities and may oversee multiple teams or departments, while the Customer Service Supervisor primarily manages customer service staff and handles escalations. Both roles serve as entry points into management within customer-focused industries.

What are the most commonly searched types of Service Manager jobs in Oregon? The most popular types of Service Manager jobs in Oregon are:
What cities in Oregon are hiring for Entry Level Service Manager jobs? Cities in Oregon with the most Entry Level Service Manager job openings:
Entry Level Service Manager jobs near you
Service Advisor

Service Advisor

TEC Equipment, Inc.

Coburg, OR

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 10 days ago

TEC Equipment rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

46th of 140 rated car dealerships

Job description

About Us

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Stoughton trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview

Our Service Department has an excellent opportunity for an entry level Service Advisor to join our TEC team. The Service Advisor acts as a liaison between customers and our shop, utilizing skill in documentation and communication to manage work orders and facilitate the proper and timely repair of customer's equipment. This is great opportunity to grow your career with a great company that is willing to train the right person.

Responsibilities

  • Compete inspections of customer equipment, document information, and use inspection sheet to document thorough information about the vehicle's service needs.

  • Understand the work that needs to be done to the vehicle and address specific customer concerns. 
  • Communicate with customer throughout the repair and payment process to create an overall positive experience for our customer.
  • Use the dealer management system to open and manage work orders and ensure efficient work flow and completion of work orders.
  • Answer phones and greet customers with professional and welcoming tone. Provide top notch customer service to all customers (by phone, in person, email, etc).
  • Keep track of status of all trucks in the shop and provide customers with updates according to their preferred method of communication.
Qualifications
  • Strong customer service skills and the ability to have compassion for our customers and work well with a wide range of personalities and emotional states.
  • Excellent communication skills - oral and written (frequent and detailed documentation is required in this position).
  • Mechanical inclination and attention to detail, proficiency with data entry and computer skills.
  • Commitment to complete Service Advisor training.
  • Valid driver's license and ability to meet insurance requirements.
Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment's comprehensive benefits plan the first of the month following your date of hire.

  • Choice of two comprehensive medical plan options that include prescription drug coverage
  • Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
  • Vision care, discounted hearing exams, and hearing aids
  • 401(k) retirement savings plan with company contribution
  • Life, accident, and disability insurance
  • Employee Assistance Program (EAP)
  • Education assistance
  • Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick
Statements

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Employment Type: FULL_TIME

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