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Entry Level Royal Caribbean Customer Service Jobs

Royal Caribbean Group

Analyst, Benefits

Miami, FL · On-site

Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and ... This role partners with the local HR teams, brokers, and service providers and serves as the point ...

The Seven Seas Group

Cruise Staff

Miami, FL

... Royal Caribbean and Norwegian Cruiselines. If you possess excellent communication, great customer service skills and have some experience in the related field then please apply with your up to date ...

The Seven Seas Group

Cruise Staff

Miami, FL · On-site

... Royal Caribbean and Norwegian Cruiselines. If you possess excellent communication, great customer service skills and have some experience in the related field then please apply with your up to date ...

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Entry Level Royal Caribbean Customer Service information

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$19

$29

How much do entry level royal caribbean customer service jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level royal caribbean customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

Can I work on a cruise ship with no experience?

Entry level customer service roles on cruise ships often do not require prior experience, but candidates typically need strong communication skills, a positive attitude, and the ability to work in a team. Training is usually provided on board, and some positions may require basic certifications such as first aid or safety training. Having relevant soft skills can help you qualify for these roles without previous industry experience.

How hard is it to get a job with Royal Caribbean?

Applying for an entry-level Royal Caribbean customer service position typically requires a high school diploma or equivalent, good communication skills, and customer service experience. The hiring process involves submitting an application, participating in interviews, and sometimes completing training or certification. Competition can vary based on location and season, but demonstrating relevant skills can improve chances of selection.

What are entry-level positions on a cruise ship?

Entry-level positions on a cruise ship include roles such as customer service associate, dining room attendant, housekeeper, and entry-level hospitality staff. These roles typically require good communication skills, a positive attitude, and the ability to work in a team environment, often with minimal prior experience. Training is usually provided on board to familiarize new employees with their duties and safety procedures.

What's the easiest job to get on a cruise ship?

Entry-level customer service roles on cruise ships, such as guest service agents or hospitality staff, are generally the easiest to obtain. These positions typically require good communication skills, a positive attitude, and sometimes basic certifications like first aid, with less specialized experience needed compared to technical or specialized roles.

What is the difference between Entry Level Royal Caribbean Customer Service vs Entry Level Carnival Cruise Line Customer Service?

AspectEntry Level Royal Caribbean Customer ServiceEntry Level Carnival Cruise Line Customer Service
Required CredentialsHigh school diploma or equivalent; customer service experience preferredHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOnboard ships or call centers, fast-paced, customer-focusedOnboard ships or call centers, fast-paced, customer-focused
Employer & Industry UsageRoyal Caribbean International, cruise industryCarnival Cruise Line, cruise industry
Comparison Search IntentYesYes

Both roles involve providing customer service in the cruise industry, often requiring similar credentials and working environments. The main differences lie in the specific cruise line employer, but the job functions and expectations are quite comparable for entry-level positions.

What cities are hiring for Entry Level Royal Caribbean Customer Service jobs? Cities with the most Entry Level Royal Caribbean Customer Service job openings:
What are the most commonly searched types of Royal Caribbean Customer Service jobs? The most popular types of Royal Caribbean Customer Service jobs are:
What states have the most Entry Level Royal Caribbean Customer Service jobs? States with the most job openings for Entry Level Royal Caribbean Customer Service jobs include:
Entry Level Royal Caribbean Customer Service jobs near you

2026 Summer Internship | MBA Corporate Strategy

Royal Caribbean Group

Miami, FL • On-site

Temporary, Internship

Re-posted 22 days ago

Royal Caribbean Group rating

8.7

Company rating: 8.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

1st of 9 rated cruise lines

Job description

What we're looking for:
Grad Dates:December 2026 & May 2027 grads
Location: South Florida Offices (Port of Miami, Downtown Tech Hub, Miramar Tech Hub, Entertainment Studios)
Format:Hybrid: In-person Monday - Thursday and remote on Fridays
Dates: June 1st- August 2nd 2026
Work Authorization: Permanent US Work Authorization required
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and excellent career development opportunities, offering unique ways to explore your career. Royal Caribbean Group's Revenue Team has an exciting internship opportunity within the team, see below. Applications will be reviewed on a rolling basis and it's in the applicant's best interest to apply early.
About the Program:
The Royal Caribbean Group 10-week internship program is designed to cultivate future leaders by providing meaningful work experiences within various departments in the organization. Interns will work alongside industry professionals to develop their skills and understanding of the cruise and travel industry. The program offers students the opportunity to gain real-world experience in a dynamic and collaborative environment, contributing to projects that impact millions of vacationers worldwide.
During our award-winning program, our interns will experience professional development sessions, community service opportunities, executive spotlights, behind the scenes ship tours and more! Join us and set sail on an unforgettable journey of growth, discovery, and career advancement with Royal Caribbean Group!
About the Function:
The MBA-level internships in the Corporate Strategy and Development teams at Royal Caribbean offer a unique opportunity to contribute to the company's long-term growth and competitive positioning. These roles involve analyzing industry trends, evaluating new market opportunities, and supporting strategic initiatives across the organization. Interns conduct in-depth market research, financial modeling, and competitive analysis to identify potential mergers, acquisitions, partnerships, and innovation opportunities aligned with Royal Caribbean's vision. They collaborate closely with executive leadership to develop strategic plans, assess risk, and facilitate cross-functional initiatives that enhance the company's global footprint and guest experiences. Working within a dynamic, global environment, MBA interns gain exposure to high-level strategic decision-making and complex project management.
2026 MBA Internship Positions:
  • MBA Corporate Strategy
  • MBA Corporate Development
  • MBA Strategic Initiatives

Qualifications:
  • Currently pursuing an MBA or field of study with expected graduation date of December 2026 or May 2027
  • Must have authorization to work in the U.S. on a permanent and ongoing basis
  • Minimum GPA of 3.2 is highly preferred
  • Previous experience in related areas

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.
Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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