Entry Level Rooms Controller Jobs (NOW HIRING)

Engineering Technical Entry Level I CCCS- TGCS

Job Location: Cavalry Court Hotel / The George Hotel, College Station, TX

JOB SUMMARY: Ensure guest satisfaction by properly maintaining the property, guest rooms, and public areas, and responding promptly and efficiently to guest complaints and concerns. Know all fire and safety rules, regulations, and policies. Perform preventive maintenance and repairs as necessary in accordance with hotel standards.

Physical abilities:

1. Standing/Walking: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, and gravel, etc.

• Crouching (Bend at knees): Frequently.  Lifting, completing tasks performed at low levels, and putting supplies and materials away.
• Stooping (Bend at waist): Frequently.  Repairing cosmetic needs or furniture and other equipment as needed
• Reaching (Overhead/extension): Frequently. Performing repairs, retrieving supplies and materials, updating the shop board
• Twisting/Turning (Knees/waist/neck): Frequently.  Perform cosmetics, electrical, plumbing, and other repairs.
• Climbing: Frequently.  Ladders, step stools, stairs, etc.
• Crawling/kneeling: Frequently. Perform plumbing repairs, carpet repairs, etc.
• Handling/grasping: Frequently. Occasionally. Performing repairs.
• Balance: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment.
• Pushing/Pulling: Average weight: Frequently. Equipment, carts, racks, weighing 5-100 lbs. Maximum weight: Occasionally. Equipment weighing up to 150 lbs.
• Lifting/carrying: Average weight. Frequently. Equipment and supplies weighing an average of 5-50 lbs. Maximum weight: Occasionally. Equipment and supplies weighing up to 100 lbs.

Working Environment:

• All interior areas of the hotel.
• Exterior of the hotel exposed to weather conditions.
• Exposure to hazardous chemicals in a controlled environment.

ESSENTIAL DUTIES & Responsabilities:

• Be punctual in reporting to work in the proper uniform with a name tag. Personal hygiene is required daily.
• Respond immediately to customer and hotel staff reports of non-functioning equipment. Maintain rooms in operating condition by performing repairs as needed. Maintain hotel equipment in proper working condition.
• Respond to and complete all work orders promptly, closing them out as completed.
• Report unsafe conditions to your supervisor immediately
• Be extremely courteous to all customers and fellow employees
• Help maintain the overall appearance of the hotel’s public spaces and hallways to ensure a safe, clean environment. Respond to guest requests for maintenance issues.
• Maintain, repair, and troubleshoot all manageable mechanical operations and equipment, including the following areas:
• Perform routine maintenance tasks such as changing light bulbs. Check all exterior lighting, public area lighting, and signage daily. This includes parking lot lights, high-rises, entrance signs, walk lights, corridors, lobbies, and elevators—electrical switches, lamps, electrical receptacles, etc.
• Perform routine maintenance tasks such as basic Plumbing- fixtures repair and replacement, PVC pipe, drain clearing and repair, water heater, etc.
• Basic carpentry- drywall, wallpaper, painting, caulking, tile repair, doors, locks, furniture repair, etc. Paint and touch up all areas of the hotel and maintain guest rooms to perfect condition.
• Possess basic mechanical knowledge of how to operate and maintain all tools safely.
• Keep all work areas, shop, and guest rooms neat and orderly. Keep work areas clean and organized.
• Have a basic understanding of hotel fire alarm procedures and other emergencies
• Perform routine maintenance tasks such as cleaning, painting, and minor repairs.
• Any other duties assigned by your immediate supervisor

QUALIFICATIONS AND REQUIREMENTS:

• One Year of Description Maintenance/engineering experience preferred in a hotel or related field.
• An ability to work safely and confidently with unenergized circuits from 120V.
• Basic knowledge of maintenance tools and techniques.
• Good communication skills and a willingness to learn. Ability to communicate with guests, associates, and management. Ability to take directions from hotel and housekeeping management.
• Proven organization and time management skills.
• Guest-focused, optimistic, self-disciplined, and a self-starter.
• Problem solver, self-motivated, able to learn more skills to serve guests and the company better.
• Ability to solve practical problems and interpret a variety of written and oral instructions.
• Multi-task oriented.
• Ability to overcome unexpected obstacles through resourceful means.
• Neat, professional appearance and good personal hygiene.
• Able to work on varied schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
• Must be able to read, follow directions, and be flexible.
• Must be able to speak and write in a language understood by the manager and/or supervisor.
• Ability to perform assigned duties with attention to detail, follow-through, courtesy, cooperativeness, and work with a minimum of supervision.