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Entry Level Remote It Support Jobs in Connecticut

Atlas Technica

Systems Engineer - Hybrid

Stamford, CT · On-site +1

Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year ...

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

Zuzick Organization of Globe Life

This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...

New

InsuraTec

TeleSales Representative -Remote

Danbury, CT · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

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Entry Level Remote It Support information

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are popular job titles related to Entry Level Remote It Support jobs in Connecticut?

For Entry Level Remote It Support jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Connecticut look for?

The top searched job categories for Entry Level Remote It Support jobs in Connecticut are:

Entry Level Remote It Support jobs near you
Infographic showing various Entry Level Remote It Support job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Systems Engineer - Hybrid

Atlas Technica

Stamford, CT • On-site, Remote

Full-time

Re-posted 7 days ago

Job description

Position Name: Systems Engineer - Hybrid
Reports to: Client Technology Manager
Location/Type: Stamford, CT
Status: Non-Exempt

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.

Responsibilities:

  • Perform IT Support services to users
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements:

  • 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp
  • Support of Sophos or similar products for endpoint threat management
  • Basic understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
  • Experience working in an MSP environment
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

Desirable Qualities:

  • Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
  • Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products
  • Exposure to/ability to support workloads in Azure or AWS
  • Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch
  • Experience with and ability to support Citrix XenApp or similar products
  • Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cyberhat
  • Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint
  • More than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServer

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Employment Type: FULL_TIME

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