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Entry Level Remote Helpdesk Jobs in Toronto, ON (NOW HIRING)

Globe Life Insurance

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Entry Level Insurance Sales Representative (100% Remote)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Entry Level Insurance Sales Representative (100% Remote) 100% Remote | United States & Canada ... Training and ongoing coaching are provided to help new representatives learn the products, systems ...

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Entry Level Remote Helpdesk information

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Entry Level Remote Helpdesk jobs in Toronto, ON?

For Entry Level Remote Helpdesk jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Helpdesk jobs in Toronto, ON look for?

The top searched job categories for Entry Level Remote Helpdesk jobs in Toronto, ON are:

Entry Level Remote Helpdesk jobs near you
Infographic showing various Entry Level Remote Helpdesk job openings in Toronto, ON as of September 2026, with employment types broken down into 1% Internship, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Entry Level Insurance Sales Representative (100% Remote)

Toronto, ON • Remote

Globe Life Insurance
Insurance Services • 1 - 5K employees
Learn more about Globe Life Insuranceexternal

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Entry Level Insurance Sales Representative (100% Remote)

100% Remote | United States & Canada | Full-Time | Weekly Pay | Training Provided | No Cold Calling


Start Your Career From Home

Looking for a remote position where communication skills can turn into a real career?

AO Globe Life is hiring Entry Level Insurance Sales Representatives to work with individuals who have already requested information about insurance and benefit options.


No insurance background is required. Training and ongoing coaching are provided to help new representatives learn the products, systems, and client process.

Instead of spending the day making unsolicited calls, representatives connect with prospective clients who have already expressed interest and are scheduled for conversations with the team.

What You'll Do

  • Conduct scheduled phone or virtual appointments
  • Learn about clients' needs and coverage interests
  • Explain available insurance and benefit options
  • Answer questions and provide product information
  • Assist clients through the application process
  • Follow up on outstanding information and next steps
  • Maintain organized client and appointment records
  • Participate in virtual meetings, training, and coaching
  • Manage daily appointments and follow-up activities

Why Consider This Opportunity?

100% Remote
Work from a suitable home environment without the daily commute.

Training Provided
Start without previous insurance experience and learn the products, systems, and sales process.

Interested Prospects
Speak with individuals who have already requested information rather than relying on unsolicited cold calling.

Weekly Pay
Commission-based compensation is paid weekly according to company guidelines.

Build Valuable Skills
Develop communication, presentation, customer service, organization, and sales skills through real client interactions.

Room to Grow
Strong performance and experience can lead to additional responsibilities and leadership opportunities.


What We're Looking For

The ideal candidate is:

  • Comfortable communicating by phone or video
  • Professional, dependable, and organized
  • Motivated by goals and measurable results
  • Open to coaching and learning
  • Able to manage time independently
  • Interested in developing a career in insurance and client sales

Experience in customer service, retail, hospitality, recruiting, administration, call centers, education, or sales can be helpful, but is not required.


Requirements

  • Residential address in the United States or Canada
  • Reliable internet connection
  • Computer suitable for remote work
  • Quiet, professional workspace
  • Strong communication skills
  • Ability to complete required training and licensing steps

Licensing and other requirements may vary by location.


About AO Globe Life

AO Globe Life is an organization within Globe Life focused on providing insurance and benefit solutions to working families. The organization offers opportunities for individuals interested in developing skills in client service, sales, and insurance while working in a remote environment.

Representatives receive training and ongoing support as they learn the business and work with clients.

Ready to Take the Next Step?

If a remote career with training, client interaction, weekly compensation, and opportunities to grow sounds like the right direction, apply for the Entry Level Insurance Sales Representative position today.


Qualified applicants will receive information about the next stage of the hiring process.


Applicants must have a residential address in the United States or Canada.


Please monitor your email, voicemail, and spam/junk folder after applying for updates.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs