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Entry Level Remote Helpdesk Jobs in Toronto, ON (NOW HIRING)

AO Globe Life

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Entry Level Benefits Sales Representative (100% Remote)

Brampton, ON · Remote

CA$60K - CA$80K/yr

Entry Level Benefits Sales Representative (100% Remote) AO Globe Life | 100% Remote | Full-Time | ... Our training is designed to help new representatives understand the products, technology, and ...

Globe Life Insurance

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Entry Level Insurance Sales Representative (100% Remote)

Toronto, ON · Remote

CA$60K - CA$80K/yr

Entry Level Insurance Sales Representative (100% Remote) 100% Remote | United States & Canada ... Answer questions and help clients understand their next steps * Keep appointments, follow-ups, and ...

Globe Life

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Entry Level Client Sales Representative- Remote|No Experience Needed

Toronto, ON · Remote

CA$75K - CA$85K/yr

Your goal is simple: listen, educate, guide, and help clients find coverage that makes sense for ... Through a remote-first model, team members receive structured training, professional guidance, and ...

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Entry Level Remote Helpdesk information

What is an entry level remote helpdesk?

An entry level remote helpdesk job involves providing technical support and assistance to customers or employees, usually through phone, email, or chat, while working from a remote location. Responsibilities typically include troubleshooting common computer or software issues, answering user inquiries, and escalating more complex problems to higher-level technicians. These positions are ideal for individuals starting their IT careers and often require good communication skills, basic technical knowledge, and the ability to work independently. Entry level remote helpdesk roles can offer valuable experience and a pathway to more advanced positions within IT support.

What are the key skills and qualifications needed to thrive as an entry level remote helpdesk professional?

To thrive as an Entry Level Remote Helpdesk professional, you need a basic understanding of computer systems, troubleshooting skills, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is typically required. Excellent communication, patience, and problem-solving abilities help you deliver effective support and build trust with users. These skills are crucial because they enable you to resolve technical issues efficiently while maintaining customer satisfaction from a remote environment.

What are some common challenges faced by entry level remote helpdesk professionals, and how can they be addressed?

Entry level remote helpdesk professionals often encounter challenges such as troubleshooting technical issues without in-person context, managing multiple support tickets simultaneously, and communicating clearly with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong written and verbal communication skills, stay organized with ticketing systems, and actively participate in team chats or meetings to share solutions and learn from more experienced colleagues. Many organizations provide ongoing training and mentorship, so taking advantage of these resources can also help you adapt and grow in the role.

What is the difference between Entry Level Remote Helpdesk vs Technical Support Specialist?

AspectEntry Level Remote HelpdeskTechnical Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentRemote, customer-facing, troubleshooting via phone or chatRemote or on-site, troubleshooting hardware/software issues
Industry UsageCommon in IT, tech support, customer service sectorsUsed across IT, software, hardware, and network support roles

Both roles involve technical troubleshooting and customer support, often requiring similar certifications. The main difference lies in the scope: Entry Level Remote Helpdesk typically handles basic issues and customer inquiries remotely, while Technical Support Specialists may deal with more complex technical problems, sometimes on-site. Understanding these distinctions helps job seekers target the right roles based on their skills and career goals.

What job categories do people searching Entry Level Remote Helpdesk jobs in Toronto, ON look for?

The top searched job categories for Entry Level Remote Helpdesk jobs in Toronto, ON are:

Entry Level Remote Helpdesk jobs near you
Infographic showing various Entry Level Remote Helpdesk job openings in Toronto, ON as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life

Brampton, ON • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life | 100% Remote | Full-Time | Entry-Level | Training Provided

Start Your Remote Sales Career

Looking for a remote opportunity where you can build professional skills while working directly with clients?

As an Entry Level Benefits Sales Representative, you'll connect with individuals through scheduled phone and virtual appointments. You'll learn about their needs, walk them through available benefit options, answer questions, and assist them through the application process.

You don't need an insurance background to get started. Our training is designed to help new representatives understand the products, technology, and client process required for the position.

What You'll Handle

  • Connect with clients during scheduled phone and virtual appointments
  • Learn about their questions, priorities, and coverage needs
  • Present relevant insurance and supplemental benefit options
  • Explain information clearly and professionally
  • Guide clients through application and enrollment procedures
  • Maintain organized client information and follow-up notes
  • Respond to client questions and requests
  • Attend team meetings, coaching sessions, and ongoing training
  • Develop your communication, organization, and sales skills over time

A Remote Role With a Different Sales Approach

This position is conducted remotely and is centered around scheduled client interactions.

You will not be required to:

  • Travel door to door
  • Visit clients at their homes or workplaces
  • Conduct street or in-person prospecting
  • Establish a physical sales territory

What We're Looking For

You could be a strong match if you:

  • Communicate comfortably by phone and video
  • Listen well and know how to ask thoughtful questions
  • Can explain information in a simple, professional way
  • Stay dependable and organized with scheduled appointments
  • Are comfortable learning new software and online systems
  • Can manage your responsibilities while working independently
  • Welcome feedback and coaching
  • Have an interest in developing a career in sales or client service

No previous insurance experience is necessary.

Candidates with backgrounds in customer service, retail, hospitality, education, sales, administration, call centers, or other client-facing positions are encouraged to apply.

What You Can Expect

  • 100% remote work
  • Training and onboarding for new representatives
  • Ongoing coaching and professional development
  • Scheduled client appointments
  • Commission-based compensation
  • Weekly pay
  • Uncapped earning potential
  • Health benefits
  • Recognition and incentive opportunities
  • Career advancement and leadership development opportunities
  • No door-to-door selling
  • No required in-person client appointments

About AO Globe Life

AO Globe Life is part of Globe Life and serves individuals and families seeking life insurance and supplemental health benefit solutions. Our representatives work remotely with clients while receiving structured training, coaching, and team support.

Interested in Getting Started?

If you're ready to develop your communication and sales abilities in a remote environment, submit your application to be considered for the Entry Level Benefits Sales Representative opportunity.


Apply today.