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Entry Level Remote Customer Support Representative Jobs in Wheeling, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

TeleSales Representative -Remote

Elgin, IL · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Globe Life: Icaza Jammoul Organization

Be Seen First

Entry-Level Sales Representative | 100% Remote

Evanston, IL · Remote

$52K - $65K/yr

Entry-Level Sales Representative (Open to Applicants residing in Evanston, IL and surrounding areas ... You will apply insurance knowledge and sales skills to increase the customer's understanding of the ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to ... Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients ...

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ... Growth and continuing education support * Comprehensive benefits package What You'll Do As a ...

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Wheeling, IL

Entry Level Remote Customer Support Representative information

See Wheeling, IL salary details

$10

$19

$27

How much do entry level remote customer support representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level remote customer support representative in Wheeling, IL is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Wheeling, IL?

For Entry Level Remote Customer Support Representative jobs in Wheeling, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Wheeling, IL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Wheeling, IL are:

What cities near Wheeling, IL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Wheeling, IL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Wheeling, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,481 per year, or $19.5 per hour.

Travel Customer Support Specialist (Remote)

Nexora Talent

Chicago, IL • Remote

$35K - $50K/yr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. You’ll work closely with travelers to understand their preferences and provide guidance that aligns with their needs.

Key Responsibilities
• Handle incoming inquiries through email, phone, and messaging channels with professionalism.
• Assist clients with itinerary changes, cancellations, and travel-related questions.
• Provide accurate and clear destination information, requirements, and documentation guidance.
• Confirm travel details, follow up on upcoming trips, and gather feedback afterward.
• Resolve concerns with patience, empathy, and timely communication.

Benefits
• Work fully remote and set a schedule..
• Access exclusive travel perks and training opportunities.
• Join a collaborative team that supports ongoing growth and development.
• Opportunity to build strong relationships in the travel industry.

What We’re Looking For
• Strong communication skills, written and verbal.
• Customer service experience—hospitality or travel preferred but not required.
• Excellent attention to detail and ability to stay organized.
• Comfortable learning new digital tools and travel systems.
• A genuine passion for travel and helping others.