ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Wheeling, IL

Aoglobelife

Be Seen First

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Aoglobelife

Be Seen First

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Aoglobelife

Be Seen First

Remote Customer Sales Rep Entry Level (No Experience Welcome to Apply)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

About the Role As a Remote Customer Sales Rep , you'll meet virtually with individuals who have ... From your first day, you'll receive the training, mentorship, and support needed to succeed in a ...

Nexera

Entry Level Remote Insurance Sales

Chicago, IL · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Nexera

Entry Level Remote Insurance Sales

Chicago, IL · Remote

$1.5K - $3.2K/wk

What we provide * Full licensing support -- we walk you through getting your Life and Health ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Addison Group

Customer Support Specialist

Northbrook, IL · Remote

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Support Specialist Industry: Manufacturing Location (city, state): Northbrook, IL ... Hybrid -- in office Tuesday-Thursday and remote Monday and Friday Benefits: This position is ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Ongoing coaching and team support * Qualified leads provided * No cold calling * Flexible ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Ongoing coaching and team support * Qualified leads provided * No cold calling * Flexible ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Chicago, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Ongoing coaching and team support * Qualified leads provided * No cold calling * Flexible ...

previous pagenext page

Showing results 21-40

All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Wheeling, IL

Entry Level Remote Customer Support Representative information

See Wheeling, IL salary details

$10

$19

$27

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level remote customer support representative in Wheeling, IL is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Wheeling, IL?

The most popular types of Remote Customer Support Representative jobs in Wheeling, IL are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Wheeling, IL?

For Entry Level Remote Customer Support Representative jobs in Wheeling, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Wheeling, IL look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Wheeling, IL are:

What cities near Wheeling, IL are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Wheeling, IL with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Wheeling, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,481 per year, or $19.5 per hour.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 2 days ago

Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

View All American Medical Association Jobs

Apply