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Entry Level Remote Customer Support Representative Jobs in Vaughan, ON

Altig Group - AIL

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Sales Representative Entry Level - Work From Home

Toronto, ON · Remote

CA$50K - CA$60K/yr

The company provides its clients with value and unbeatable customer service with complete ... Remote work from home option * 100% Commission Pay ONLY * Provide full training * Residual Income

Third Octet

IT Support Analyst

Mississauga, ON · On-site +1

... represents the technical front line between us and our customers. Your focus will be on our Managed ... This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do:

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ... Support the preparation of ESG and CSR reports, ensuring compliance with relevant standards and ...

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Entry Level Remote Customer Support Representative information

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Vaughan, ON?

For Entry Level Remote Customer Support Representative jobs in Vaughan, ON, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Vaughan, ON look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Vaughan, ON are:

What cities near Vaughan, ON are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Vaughan, ON with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Sales Representative Entry Level - Work From Home

Altig Group - AIL

Toronto, ON • Remote

CA$50K - CA$60K/yr

Full-time

Medical, Dental, Vision, Life

Posted 11 days ago

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Job description

1099 Job

Position summary

American Income Life is a leading insurance and supplemental benefits provider. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. That's what makes us so successful. We are currently looking for service-minded individuals with good communication skills to fill several sales representative positions in your area. This position is 100% COMMISSION BASED PAY ONLY.

Company background

AIL has been in business for over 68 years. We are a company that works with over 40,000 different labor unions, including the NFL, NBA & MLB, with over 5 million members and counting. Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits packages because standard work benefits are often eliminated or reduced upon leaving or retirement. We provide unions with permanent benefits to give them the protection they need throughout their lives. American Income Life is one the premier workplaces in North America, consistently being voted one of the best places to work, with Best Workplace awards in 2017, 2018 and 2019. AIL has also been named the 24th Happiest Places to Work by Forbes Magazine.

Job Duties:

  • Inbound and outbound calling
  • Scheduling appointments with clients who request our benefits
  • Presenting and explaining insurance products and benefits packages over Zoom video call
  • Sell and up sell insurance to new and existing clients
  • Completing applications for insurance products
  • Report daily numbers
  • Attend optional training classes
  • Completing tasks that an underwriter requires to get the client approved for the coverage

What we offer:

  • Long-term career progression
  • Flexible work hours
  • Remote work from home option
  • 100% Commission Pay ONLY
  • Provide full training
  • Residual Income
  • Paid Weekly
  • Benefits (After 3 Months)
  • All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)

Minimum qualifications:

  • Strong communication skills
  • Time management skills
  • 18+ years of age
  • High school diploma (higher education preferred but not required)
  • Customer service and/or retail experience preferred but not required
  • Life Insurance License (If you do not have one, license fees will apply)

Requirements:

  • Working Computer
  • Cell phone (unlimited long distance calling)
  • Access to Wifi

In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.