ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Sumter, SC

Promoted2

Remote Insurance Agent

Columbia, SC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Sumter, SC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Columbia, SC · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... These tools support and do not replace human decision-making. By applying, you consent to the ...

micro1 AI

Senior Counsel - Remote

Columbia, SC · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

previous pagenext page

Showing results 21-40

All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Sumter, SC

Entry Level Remote Customer Support Representative information

See Sumter, SC salary details

$8

$16

$23

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer support representative in Sumter, SC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Sumter, SC? The most popular types of Remote Customer Support Representative jobs in Sumter, SC are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Sumter, SC? For Entry Level Remote Customer Support Representative jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Sumter, SC look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Sumter, SC with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

MongoDB Database Support Engineer (Remote)

Percona

Columbia, SC • Remote

Full-time

PTO

Re-posted 4 hours ago

Job description

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona's MongoDB Engineer position was made for you.

You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs.

At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.

If you are ready to be a part of our team, then contact us today!

 

What Have You Done:

  • Excellent knowledge of both RDBMS's and MongoDB, including:

  • All aspects of configuration and best practices.

  • Schema design, performance tuning, query optimization, & index tuning.

  • Backup solutions.

  • Replica set and sharding topologies.

  • Engine selection and usage.

  • Detailed understanding of monitoring requirements.

  • Demonstrable experience of administering Linux based systems.

  • Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes

  • Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure)

  • Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.

  • Enthused to expand your skill set with new technologies as the industry continues to evolve

  • Availability to travel for the occasional team meeting, conference and customer visit

  • Experience working with customers in English

  • Completed MongoDB University courses

 

What Will Make You Stand Out:

  • Percona Backup for MongoDB

  • Experience with MongoDB Atlas

  • Postgres DBA troubleshooting (basic level or higher)

  • Nagios, Percona Monitoring Plugins and other monitoring tools.

  • Configuration management solutions such as Ansible, Puppet or Chef.

  • Percona Toolkit suite.

  • Writing Python and golang is preferred

  • Hands on experience of MySQL (Minimum 2+ years).

 

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!