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Entry Level Remote Customer Support Representative Jobs in Duluth, MN

HMG Careers

Remote Client Sales Advocate

Duluth, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Essentia Health

Patient Access Representative

Duluth, MN · On-site

$17.80 - $26.28/hr

... position greets customers and facilitates the patient registration process in a timely ... FTE: 1 Possible Remote/Hybrid Option: Shift Rotation: Day/Eve/Night Rotation (United States of ...

HMG Careers

Sales Executive - Remote

Duluth, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Entry Level Remote Customer Support Representative information

See Duluth, MN salary details

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How much do entry level remote customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level remote customer support representative in Duluth, MN is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Duluth, MN?

The most popular types of Remote Customer Support Representative jobs in Duluth, MN are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Duluth, MN?

For Entry Level Remote Customer Support Representative jobs in Duluth, MN, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Duluth, MN look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Duluth, MN are:

What cities near Duluth, MN are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Duluth, MN with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Farmers Insurance Sales Representative

Northern Minnesota Insurance Careers

Duluth, MN • On-site

$40K - $80K/yr

Full-time

PTO

Re-posted 26 days ago

Job description

Please note, we are looking for Minnesota residents only.


Are you looking to grow? So are we! We have career opportunities throughout the State of Minnesota and can accommodate fully remote, hybrid remote and in-office positions. We are seeking an enthusiastic, customer-driven, and knowledgeable individual to join our team as a Full-Time Sales Representative. In this position, your responsibilities will include selling products to clients via phone, email, video conferencing and in-person. We also address queries and provide exceptional customer service.

We pride ourselves on our top-notch customer service and are looking for someone with the skills to deliver an amazing experience. Your positive attitude, rapport-building abilities, and desire to help could make you the perfect fit. If you are ready for a change and want to join a company that cares deeply about both our customers and you, apply today!



Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Parental Leave

Hands on Training

Career Growth Opportunities

Work from home (remote producer only)

Mon-Fri Schedule

Professional Work Environment

Team Building Activities

Team Meetings


Responsibilities
  • Develop prospects for insurance product quotes.
  • Contact leads through outbound telephone calls, inbound telephone calls, office visits and other customer interactions.
  • Generate accurate quote information that encourages bundling.
  • Maintain expected daily quote volume.
  • Identify assets and assess risks for potential customers.
  • Educate customers and prospects on available options for their insurance needs.
  • Design and customize appropriate insurance proposals tailored to the customer's needs.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Track and record all assigned tasks in an applicant tracking system.
  • Participate in marketing and lead generation activities such as events, community outreach, purchased leads and other lead generation activities.

Requirements
  • Must be a resident of Minnesota.
  • 1-2 Years Prior Sales Experience is a plus
  • A Property & Casualty insurance license is required oe willingnes to obtain within 30 days of employment.
  • A Life, Health and Accident Insurance license is required prefered
  • Complete all assigned training.
  • Establish and develop customer relationships through effective interpersonal communication skills.
  • Follow agency standards for quote quality preparation, sales presentations and customer service.
  • Comply with all company rules and regulations.