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Entry Level Remote Customer Support Representative Jobs in Covington, LA

Empire State Careers

Remote Sales Rep

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

New Orleans, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Integrityfex

Entry Level Sales Agent

New Orleans, LA · Remote

What You'll Do As an Entry-Level Insurance Sales Representative, you will: * Meet with prospective ... Sales systems and scripts * CRM and business support tools * Flexible work schedule * Remote work ...

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Entry Level Remote Customer Support Representative information

See Covington, LA salary details

$8

$16

$23

How much do entry level remote customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level remote customer support representative in Covington, LA is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.98 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Covington, LA?

The most popular types of Remote Customer Support Representative jobs in Covington, LA are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Covington, LA?

For Entry Level Remote Customer Support Representative jobs in Covington, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Covington, LA look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Covington, LA are:

What cities near Covington, LA are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Covington, LA with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you

Entry Level Advisor | Work From Home

Globe Life American Income Division

New Orleans, LA • On-site, Remote

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Mission-Focused Client Benefits Advisor -
Work From Home
Company: AO - American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry-Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Protect Families. Build Your Future. Make a Difference.
Are you looking for a purpose-driven remote career where you can help people, build meaningful relationships, and create long-term professional and financial growth?
AO is seeking motivated, service-focused professionals to join our growing virtual team as Mission-Focused Client Benefits Advisors.
Our mission is simple:
Protect Every Child. Serve All Working People.
In this role, you'll work virtually with individuals and families seeking information about available insurance benefits, helping them understand their options and make informed decisions about protecting the people who matter most.
This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required.
We provide structured training, licensing guidance, mentorship, and ongoing professional development to help you build the skills necessary to succeed.
• 100% Work From Home
• Flexible Scheduling
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• No Lead Purchasing Required
• Weekly Commission-Based Pay
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Performance-Based Leadership Advancement
What You'll Do
Serve Families Through Virtual Consultations
You'll meet with individuals and families through virtual and phone appointments to:
  • Understand each client's needs and financial protection priorities
  • Explain available life, accident, and supplemental health insurance options
  • Answer questions clearly and professionally
  • Help clients evaluate available coverage
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
  • Maintain accurate digital client records

Our approach emphasizes education, integrity, relationship building, and service rather than high-pressure sales tactics.
Build Long-Term Client Relationships
Your relationship with clients doesn't necessarily end after enrollment.
Representatives may also assist clients with:
  • Policy and benefit questions
  • Coverage reviews
  • Beneficiary updates when applicable
  • Ongoing service requests
  • Follow-up communication
  • Changes in family protection needs
  • Continued relationship management

The goal is to become a trusted resource families can rely on over time.
Qualified Client Opportunities
Focus on People Interested in Learning About Their Benefits
Representatives receive access to client opportunities, including individuals and families who have expressed interest in receiving information about available benefits and coverage options.
This allows representatives to focus on:
  • Client conversations
  • Benefits education
  • Needs analysis
  • Enrollment assistance
  • Relationship building
  • Follow-up
  • Ongoing client service
No traditional cold calling or purchasing leads is required.
Compensation & Long-Term Earning Potential
Weekly Performance-Based Compensation
This is a 1099 independent contractor, commission-based opportunity-not an hourly or salaried position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Recognition programs
  • Additional performance rewards

There is no predetermined cap on commission earnings. Compensation is directly tied to individual activity, production, consistency, and results.
Individual earnings vary, and no specific level of income is guaranteed.
Comprehensive Training & Mentorship
New to Insurance? We'll Help You Learn.
Previous insurance experience is not required.
Training and professional development may include:
  • Structured virtual onboarding
  • Product and benefits education
  • Client needs assessment
  • Customer-service development
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment systems and procedures
  • Coaching and mentorship
  • Leadership development
  • Ongoing professional education

Candidates who are not currently licensed receive guidance through the applicable state Life & Health Insurance licensing process.
Applicants should understand that obtaining and maintaining the appropriate insurance license is required before conducting licensed insurance activities.
Career Growth & Leadership Development
Advance Through Performance-not Tenure
AO provides growth opportunities for motivated representatives interested in developing beyond an individual client-facing role.
Potential career progression may include:
Client Benefits Advisor → Mentor/Trainer → Team Leader → Management → Advanced Leadership
Development opportunities may include:
  • Mentoring newer representatives
  • Training and onboarding
  • Coaching
  • Team development
  • Client relationship management
  • Business development
  • Leadership and management responsibilities

Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability.
Leadership opportunities are earned and are not guaranteed.
Representative Programs & Professional Support
Depending on eligibility and applicable program requirements, qualifying representatives may have access to programs such as:
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Medical reimbursement opportunities
  • Renewal and residual income opportunities
  • Professional mentorship
  • Leadership development
  • Training resources
  • Recognition and incentive programs

Eligibility, production, tenure, and other qualification requirements may apply. These programs should not be interpreted as traditional employee benefits associated with salaried or W-2 employment.
Recognition & Incentives
Performance Can Open Additional Opportunities
Qualifying performers may have opportunities to earn:
  • Company-sponsored incentive travel
  • Leadership conferences
  • Professional development events
  • Recognition programs
  • Team experiences
  • Performance awards
  • Additional advancement opportunities

Qualification requirements apply, and incentives are not guaranteed.
Who We're Looking For
Successful candidates typically demonstrate:
  • Strong verbal and written communication
  • Genuine interest in helping people
  • Positive, service-focused attitude
  • Professionalism and integrity
  • Strong relationship-building skills
  • Active listening and problem-solving abilities
  • Self-motivation and personal accountability
  • Organization and time-management skills
  • Attention to detail
  • Dependable follow-through
  • Comfort working independently from home
  • Ability to collaborate within a virtual team
  • Coachability and openness to feedback
  • Commitment to continuous improvement and professional growth
Experience That Transfers Well
Previous insurance experience is not required.
Experience in these areas may transfer particularly well:
Customer Service • Healthcare • Education • Hospitality • Retail • Financial Services • Banking • Military Service • Administrative Support • Client Relations • Call Centers • Account Management • Recruiting • Sales • Leadership
We value communication, professionalism, integrity, work ethic, accountability, and coachability as much as previous industry experience.
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to their own computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training and professional development
  • Be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance and support are provided. Licensing and applicable state-related expenses may be the responsibility of the candidate.
Why Join AO?
This opportunity may be a strong fit if you're looking for a career where you can:
  • Help families make informed protection decisions
  • Build meaningful, long-term client relationships
  • Work entirely from home
  • Develop valuable communication and leadership skills
  • Receive mentorship and ongoing coaching
  • Build performance-based earning potential
  • Pursue future leadership opportunities
  • Grow professionally in a culture centered on service and accountability

At AO, we believe strong careers are built through integrity, consistency, mentorship, service, and continuous development.
Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
  • Position responsibilities
  • Client process
  • Commission-based compensation
  • Licensing requirements
  • Training and mentorship
  • Career advancement opportunities

Candidates interested in continuing can then schedule a live virtual interview with our hiring team.
Ready to Build a Career With Purpose?
If you're looking for a 100% remote opportunity where you can serve working families, build lasting relationships, grow professionally, and create long-term income and leadership opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Mission-Focused Client Benefits Advisor opportunity with AO.
Protect Families. Serve With Integrity. Build Relationships. Grow Your Future.

Apply