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Entry Level Remote Customer Support Representative Jobs in Boston, MA

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

We are seeking a Customer Service Representative to join our team. As part of the Customer ... Offer support for troubleshooting and resolving issues related to product functionality and ...

Sparx Hockey

Customer Service Representative

Acton, MA · Hybrid

$40K - $50K/yr

We are seeking a Customer Service Representative to join our team. As part of the Customer ... Offer support for troubleshooting and resolving issues related to product functionality and ...

Fisher Agencies

Remote Entry-Level Leader

Boston, MA · On-site +1

$155K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance, and assist in developing sales strategies aimed at driving success after you learn the business ...

Fisher Agencies

Remote Entry-Level Leader

Boston, MA · Remote

$155K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance, and assist in developing sales strategies aimed at driving success after you learn the business ...

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...

American Income Life

Entry Level Sales

Pembroke, MA · Remote

As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...

American Income Life

Entry Level Sales

Pembroke, MA · On-site +1

As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...

American Income Life

Entry Level Sales

Pembroke, MA · Remote

As an entry-level sales representative, you will be responsible for connecting with potential ... We provide comprehensive training and continuous support to help you build your skills and succeed ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Boston, MA

Entry Level Remote Customer Support Representative information

See Boston, MA salary details

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How much do entry level remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level remote customer support representative in Boston, MA is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.74 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Boston, MA?

The most popular types of Remote Customer Support Representative jobs in Boston, MA are:

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Boston, MA?

For Entry Level Remote Customer Support Representative jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Boston, MA look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Boston, MA with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,476 per year, or $20.4 per hour.

Entry-Level Leadership Development Representative

Fisher Agencies

Braintree, MA • Remote

Full-time

Re-posted 8 days ago

Job description

About Us
The Fisher Organization is hiring motivated, coachable individuals for our Leadership Development Representative role. This is an entry-level opportunity designed for candidates who want to develop professional skills, gain mentorship, and grow into leadership positions.

No prior industry experience is required. We provide structured training and ongoing support.

What You'll Do

  • Meet virtually with clients to provide information and support
  • Develop professional communication skills
  • Participate in weekly training and mentorship sessions
  • Learn performance tracking and goal setting
  • Collaborate with a team in a remote setting

Requirements

  • Strong communication skills
  • Reliable and self-motivated
  • Positive attitude
  • Willingness to learn
  • Interest in growth and advancement

Apply