Entry Level Remote Customer Support Representative Jobs in Bennington, VT

Job Title: CompTIA A+ Adjunct Instructor 

Schedule - Class schedule works well even if you already have a daytime job. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:00pm EST..

Work from Home (WFH) - Remote work must be performed while residing in Florida or Massachusetts  

CIAT Location: San Diego, CA and Albuquerque, NM

Reports to: Associate Dean of Education, Computer Information Systems

Status: Non-Exempt

Employment Type: Variable-Hour (Part-Time)

Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking educators and professionals with a passion for mentoring others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today's most competitive technology fields to make sure students are job-ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success!

• Available to teach synchronous online courses via Microsoft Teams
• Plan and organize instruction in ways that maximize student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student's needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students via a synchronous online format (Microsoft Teams)
• Current certifications in subjects taught

Mastery of Subject Matter:

• Demonstrate a thorough and accurate knowledge of their field or discipline
• Connect their subject matter with related fields
• Stay current in their subject matter through professional development, through involvement in professional organizations, and attending professional meetings, conferences, or workshops

Adhering to College Policies and Procedures:

• Ensure Student Database is fully updated and accurate at all times regarding student grade record information
• Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures
• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
• Adhere to the CIAT business casual attire. Please refer to the CIAT Employee Handbook for the complete policy. Clothing should be neat, clean, and without rips and holes. We can accommodate polo shirts

Position Type and Expected Hours of Work

This is a variable hour position. Days and hours of work are usually Monday through Friday, but weekend and evening hours may be required. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:00pm EST..

This position has no supervisory responsibilities.

Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.  

• We are passionate about education and student success.
• We value integrity and excellence in our employees and students.
• We treat ourselves and our students with dignity and
• We believe in and encourage innovation at our school to better help our students succeed.
• We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student's success.
• We are accountable for our actions and focus on improvements moving forward.
• We have a growth mindset with a sincere belief that every student can do better and achieve their goals.
• We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues.
• We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives.
• We foster lifelong learning and professional development.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions:

• Essential functions of this role require sitting for extended periods of time. 
• Ability to type, use a computer to search for information and input information while speaking on the phone is required. 
• The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role.
• The employee will be required to compute simple to simple mathematical calculations as a normal part of this role.

Work Environment

While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.

Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.

The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.

This remote work policy is designed to comply with all relevant local, state, and federal laws.

California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology's employees to perform their job duties may result in discipline up to and including discharge.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.