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Entry Level Remote Customer Support Representative Jobs in Athens, AL

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Sales Representative

Huntsville, AL · Remote

This is a remote position covering the Gulf Region, including Louisiana, Mississippi, Alabama, and ... The position will be based out of Louisiana, supporting regional operations and customer accounts ...

Promoted2

Remote Insurance Agent

Huntsville, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Decatur, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Athens, AL

Entry Level Remote Customer Support Representative information

See Athens, AL salary details

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$18

$25

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer support representative in Athens, AL is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Athens, AL? The most popular types of Remote Customer Support Representative jobs in Athens, AL are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Athens, AL? For Entry Level Remote Customer Support Representative jobs in Athens, AL, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Athens, AL look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Athens, AL are:
What cities near Athens, AL are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Athens, AL with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Athens, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,734 per year, or $18.1 per hour.

Multi-Line Representative - State Farm Agent Team Member

Brody Jackson - State Farm Agent

Athens, AL • Remote

$40K - $60K/yr

Full-time

Retirement

Re-posted 25 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Home office stipend
  • Opportunity for advancement
  • Training & development

Join Our Team as a Remote Multiline Sales Representative at Brody Jackson - State Farm Agent!

Are you the calm, steady person friends and family turn to when life throws curveballs? Do you genuinely care about making a difference in your community? If so, you might be the perfect fit for our team.
At Brody Jackson - State Farm Agent, we’re more than just an insurance office—we’re a trusted partner helping people protect what matters most. We believe in doing meaningful work with integrity, care, and a genuine desire to help others. If you want to grow your career, build lasting relationships, and make a real impact—all while working remotely—read on!
Why You’ll Love Working With Us:
  • Make a Difference Every Day: Help customers navigate life’s challenges with personalized insurance solutions that truly protect their futures.
  • Work Remotely, Stay Connected: Enjoy the flexibility of working from home with a supportive team and all the tools you need provided.
  • Grow Your Career: We invest in your development and support you in obtaining necessary licenses to advance.
  • Be Part of a Trusted Brand: Join a well-respected company known for honesty, reliability, and community focus.
What Success Looks Like for You:
  • You’re the go-to person when someone needs calm, clear guidance.
  • You build trust quickly by listening first and offering solutions that fit.
  • You’re motivated by goals and helping customers make confident decisions.
  • You thrive in a fast-paced environment and enjoy collaborating with a team.
What You’ll Do:
  • Connect with customers remotely to understand their unique insurance needs.
  • Guide clients through multiple product options, building strong, lasting relationships.
  • Handle daily office tasks like documentation, scheduling, and follow-ups.
  • Participate in community marketing efforts to raise awareness and grow our presence.
  • Keep accurate records to ensure every customer enjoys a seamless experience.
  • Collaborate with your teammates to meet and exceed office goals.
What We’re Looking For:
  • A tech-savvy communicator comfortable with video calls and digital tools.
  • Strong email, text, and verbal communication skills.
  • Exceptional organizational skills and attention to detail.
  • Experience in customer service, business support, or insurance is a plus.
  • Currently licensed in Property and Casualty Insurance and/or Life and Health Insurance for your resident state.
  • Ability to obtain all necessary state insurance license requirements.
  • Reliable high-speed internet and a quiet, well-equipped home office.
Remote Work Requirements:
  • Stable home internet connection.
  • Dedicated workspace conducive to video meetings.
  • Laptop/workstation will be provided—just bring your passion!
If you’re ready to build a rewarding career helping people protect what matters most—all from the comfort of your home—we want to hear from you! Join Brody Jackson - State Farm Agent and become part of a team that truly cares.

This is a remote position.