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Entry Level Remote Customer Service Jobs in Waterville, ME

Software People, Inc.

Workday BA

Augusta, ME · Remote

Majority remote, will need to have the flexibility to report onsite as needed. Will consider ... Background in customer service, user support, training, or help desk work. * Excellent ...

HMG Careers

Work From Home Sales Specialist

Augusta, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Corinna, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hallowell, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

EnthuZiastic

Growth Hacker - Remote

Augusta, ME · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

InsCipher

Tax Associate

Augusta, ME · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

PacBio

Inside Sales Representative II

China, ME · Remote

Remote | Minimal Travel (~10%) PacBio is seeking a high-energy, opportunity-focused Inside Sales ... Service contract renewals: Proactively engage existing customers ahead of contract expiration to ...

ABB

Senior Project Engineer

ME · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

World Wide Technology

Project Coordinator

Augusta, ME · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Waterville, ME

Entry Level Remote Customer Service information

See Waterville, ME salary details

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How much do entry level remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level remote customer service in Waterville, ME is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Waterville, ME?

The most popular types of Remote Customer Service jobs in Waterville, ME are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Waterville, ME?

For Entry Level Remote Customer Service jobs in Waterville, ME, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Waterville, ME look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Waterville, ME are:

What cities near Waterville, ME are hiring for Entry Level Remote Customer Service jobs?

Cities near Waterville, ME with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Waterville, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,025 per year, or $18.8 per hour.

Benefits Coordinator (Fully Remote)

McQuade Organization

Augusta, ME • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.

  • Serve as a primary point of contact for clients regarding their employee benefits
  • Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way
  • Recommend solutions tailored to clients’ needs and help them make informed decisions
  • Host virtual meetings to review benefits, plan updates, and enhancements
  • Build strong client relationships and identify opportunities to expand the services they use
  • Provide responsive support to ensure a smooth and positive client experience
  • Collaborate with internal teams to ensure accurate information and timely responses
  • Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans.
  • Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals.
  • Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment
  • Stay up to date on benefits offerings, company processes, and industry trends
  • Strong communication and presentation skills—you can explain complex information clearly
  • Comfortable speaking with clients via phone and video (Zoom)
  • Organized and detail-oriented, able to manage multiple client needs
  • Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto)
  • Self-motivated and able to work independently in a remote setting
  • Positive attitude and willingness to learn

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