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Entry Level Remote Customer Service Jobs in Rockingham, NC

Excellent customer service skills and the proven ability to manage difficult and stressful ... This position is 100% remote and provides equipment. Due to specific position requirements, we ...

Regional Sales Manager

Bennettsville, SC · Remote

$98.70K - $157.92K/yr

The work model for the role is : #LI-Remote in the US with 60% travel required. This role is ... customers, communicating the value proposition of the products, systems, services, and packages ...

Senior Project Engineer

Bennettsville, SC · On-site +1

$94.90K - $123.70K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

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Entry Level Remote Customer Service information

See Rockingham, NC salary details

$8

$15

$22

How much do entry level remote customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for entry level remote customer service in Rockingham, NC is $15.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rockingham, NC? The most popular types of Remote Customer Service jobs in Rockingham, NC are:
What job categories do people searching Entry Level Remote Customer Service jobs in Rockingham, NC look for? The top searched job categories for Entry Level Remote Customer Service jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Entry Level Remote Customer Service jobs? Cities near Rockingham, NC with the most Entry Level Remote Customer Service job openings:
Pre Registration Coordinator

Pre Registration Coordinator

FirstHealth of the Carolinas, Inc.

Southern Pines, NC • Remote

Full-time

Posted 14 days ago


FirstHealth of the Carolinas rating

7.2

Company rating: 7.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

329th of 864 rated healthcare providers


Job description

Overview

Responsible for Pre - Registration of patients. After training position is remote.

Responsibilities

Responsible for Pre - Registration of patients' including updating demographic and insurance information and creating accurate and thorough registration records.  

The successful candidate will be responsible for the collection of copays and financial counseling services, as needed.

Adheres to confidentiality requirements when handling patient information.

After completing 90 days of onsite training in Pinehurst, NC there is an opportunity to work remotely.   

Qualifications

High school diploma/GED required

In a fast paced ever changing time sensitive environment; multitasking is a must in Pre Reg world.

In addition, the following are essential:

  • Ability to work independently
  • Have self-discipline
  • Be a team-player,
  • Being productive
  • Confident
  • Self-motivated to meet daily goals.

Prefer candidates with:

  • Experience in customer service (preferably in healthcare) with the following skills:
  • Knowledge of medical terminology
  • Effective communication skills 
  • Customer service oriented
  • Knowledge of basic computer programs
Employment Type: FULL_TIME

What FirstHealth of the Carolinas employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


FirstHealth logo

About FirstHealth

Sourced by ZipRecruiter

FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Pinehurst, NC, US

Year founded

1995