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Entry Level Remote Customer Service Jobs in O Fallon, IL

HMG Careers

Sales and Service Agent Remote

Millstadt, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Alhambra, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bel Nor, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cahokia, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Lemay, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lemay, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in O'Fallon, IL

Entry Level Remote Customer Service information

See O Fallon, IL salary details

$9

$17

$25

How much do entry level remote customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level remote customer service in O'Fallon, IL is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.52 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in O'Fallon, IL?

The most popular types of Remote Customer Service jobs in O'Fallon, IL are:

What are popular job titles related to Entry Level Remote Customer Service jobs in O'Fallon, IL?

For Entry Level Remote Customer Service jobs in O'Fallon, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in O'Fallon, IL look for?

The top searched job categories for Entry Level Remote Customer Service jobs in O'Fallon, IL are:

What cities near O'Fallon, IL are hiring for Entry Level Remote Customer Service jobs?

Cities near O'Fallon, IL with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,470 per year, or $17.5 per hour.

Customer Service Telephone Interiewer

URI Information Services

Saint Louis, MO • Remote

$15/hr

Part-time

Re-posted 19 days ago

Job description

Benefits/Perks
  • Competitive Compensation
  • Remote work (after in-house training)
  • Flexible Hours
Job Summary
We are seeking a few Telephone Interviewers to join our team! As a telephone interviewer, you will be making outgoing calls and answering incoming calls, answering questions, and directing calls to the appropriate persons and places. You will also be verifying information over the phone, updating documentation as needed. The ideal candidate is able to maintain a positive, helpful attitude, has excellent customer service skills, and is comfortable on the phone. In-house training typically lasts two-weeks.
  • Informational only:  Absolutely no selling
  • Work on behalf of established insurance companies
  • Work From Home (after in-house training)
Responsibilities 
  • Making outbound and receiving inbound calls
  • Speaking with individuals who have and existing business relationship with out clients
Flexible Work Options
  • Hours of operations
    Monday-Thursday 8:00 am - 9:00 pm   Friday 8:00 am - 8:30 pm  Saturday 9:00 am - 2:00 pm
  • Hiring for all shifts (4-6 hour shifts)
  • Hours scheduled to accommodate school, second jobs, or personal schedules
  • Part-time positions ranging from 15-30 hours per week
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with automated phone systems helpful
Hiring Company Description
URI Information Services has served the property and casualty insurance industry for over 60 years. We specialize in delivering Profit and Loss Improvement programs, from renewal updates to satisfaction surveys conducted through phone and mail. At URI, we are known for quality of our services and our commitment to creating the most welcoming and friendly work environment in the industry. Join our team and experience a supportive, relaxed workplace where your contributions make a real impact.
Join out team to enjoy a flexible position in a friendly, supportive work environment!