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Entry Level Remote Customer Service Jobs in Muskegon, MI

HSS Careers

Remote Sales Agent

Muskegon, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Agent

Allendale, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

TEKsystems

IT / POS Systems Technician

Muskegon, MI · Remote

$22/hr

... customer service and technical skills needed to maintain the complex Point-of-Sale systems utilized in our customer's facilities. Employing a combination of email/phone support with the latest remote ...

HMG Careers

Virtual Sales Rep

Muskegon, MI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

EnthuZiastic

Growth Hacker - Remote

Allendale, MI · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

InsCipher

Tax Associate

Allendale, MI · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

World Wide Technology

Project Coordinator

Allendale, MI · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

Xplor

Account Executive

Muskegon, MI · On-site +1

... service-based industries simplify operations, uncover insights, and elevate customer and member ... You can work fully remote in this position, provided you have eligible working rights, and are able ...

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Entry Level Remote Customer Service information

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How much do entry level remote customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level remote customer service in Muskegon, MI is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.89 per hour, depending on experience, location, and employer.

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Muskegon, MI?

The most popular types of Remote Customer Service jobs in Muskegon, MI are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Muskegon, MI?

For Entry Level Remote Customer Service jobs in Muskegon, MI, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Muskegon, MI look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Muskegon, MI are:

What cities near Muskegon, MI are hiring for Entry Level Remote Customer Service jobs?

Cities near Muskegon, MI with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Muskegon, MI as of September 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,320 per year, or $17 per hour.

Benefits Account Specialist (Fully Remote)

Allendale, MI • Remote

McQuade Organization
See more jobs at McQuade Organizationexternal

Full-time

Re-posted 10 days ago

Job description

Key Responsibilities Assist clients and employees with benefits enrollment and account setup Explain available benefit options in a clear and professional manner Conduct virtual meetings and communicate with clients by phone, email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build strong professional relationships with clients and team members Participate in virtual training and team meetings Stay current on benefit offerings, enrollment procedures, and company guidelines Maintain a professional and customer-focused approach in all interactions

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

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