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Entry Level Remote Customer Service Jobs in Rhode Island

Liveops

Remote Spanish Bilingual Customer Service

Warwick, RI · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

HMG Careers

Sales and Service Agent Remote

Kingston, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cranston, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Newport, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Portsmouth, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Watch Hill, RI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service JobsEntry Level Remote Customer Service JobsEntry Level Remote Customer Service Jobs in Rhode Island

Entry Level Remote Customer Service information

What is an entry level remote customer service?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rhode Island?

The most popular types of Remote Customer Service jobs in Rhode Island are:

What are popular job titles related to Entry Level Remote Customer Service jobs in Rhode Island?

For Entry Level Remote Customer Service jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service jobs in Rhode Island look for?

The top searched job categories for Entry Level Remote Customer Service jobs in Rhode Island are:

What cities in Rhode Island are hiring for Entry Level Remote Customer Service jobs?

Cities in Rhode Island with the most Entry Level Remote Customer Service job openings:

Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Rep - Senior

Tailored Management

Warwick, RI • Remote

$20/hr

Contractor

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

Customer Care Advocate

Location: Warwick, RI
Pay Rate: $20.00/hour on W2
Start Date: September 28, 2026
Contract:6+ Month Contract (Potential Extension & Conversion)
Benefits: Weekly Pay | Health, Dental & Vision Insurance Available

Position Overview

MetLife is seeking Customer Care Advocates to join its Global Customer Solutions & Operations (GCSO) team. In this fully remote role, you will provide exceptional inbound customer support by assisting customers with insurance products, claims, billing, enrollments, and policy-related inquiries. The ideal candidate is customer-focused, empathetic, and enjoys solving problems while delivering an outstanding service experience.

Basic Qualifications
  • Minimum 2 years of customer service experience.
  • High School Diploma or GED required.
  • Ability to work a flexible schedule between 8:00 AM 8:00 PM EST, Monday through Friday, including overtime and schedule changes based on business needs.
  • Strong computer, multitasking, and communication skills.
  • Ability to work independently in a remote environment.
Key Responsibilities
  • Handle inbound customer calls and emails regarding insurance products and benefit plans.
  • Research policy information, claims, billing, enrollments, and plan details.
  • Process customer transactions accurately and route complex requests to the appropriate departments.
  • Deliver exceptional customer service through active listening, empathy, and effective communication.
  • Navigate multiple computer systems while documenting customer interactions.
  • Assist customers with Accident, Critical Illness, Hospital Indemnity, Group Accident, and Retiree Dental benefits.
  • Support customer service campaigns and ensure timely follow-up on customer requests.
  • Maintain professionalism while meeting quality, productivity, and customer satisfaction goals.
  • Participate in training and continuous improvement initiatives.
Preferred Qualifications
  • Previous Call Center experience.
  • Insurance or Financial Services experience.
  • Experience with claims, benefits, or policy administration.
  • Some college coursework, trade school, or professional certification.
  • Strong analytical, problem-solving, and keyboarding skills.
  • Excellent verbal and written communication skills with a customer-first mindset.
Ideal Candidate
  • Passionate about helping customers and resolving issues.
  • Strong active listening and interpersonal skills.
  • Comfortable working in a fast-paced, high-volume contact center.
  • Able to multitask across multiple computer systems while maintaining accuracy.
  • Professional, dependable, and committed to delivering an exceptional customer experience.
#TMCA
Tailored Management logo

About Tailored Management

Sourced by ZipRecruiter

Tailored Management is a premier staffing firm headquartered in Columbus, Ohio, United States. The company, functioning from its official website tailoredmanagement.com, operates within the Staffing and Recruiting industry. With a business model predicated on connecting the world's most prestigious companies with top talent for each specific hiring need, Tailored Management is a recognized titan within the industry. Since its establishment, the company has consistently focused on custom-fit, business-centric solutions which make it a trusted partner for clients ranging from Fortune 500 to small, tech start-ups. The core mission of Tailored Management is to 'transform staffing into a proactive, strategic partnership that fuels growth and success.'

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbus, OH, US

Year founded

1968

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