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Entry Level Remote Customer Service Rep Jobs in Methuen, MA

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate ... Flexible remote work environment. Opportunities for professional growth and development. A ...

UnitedHealth Group

Patient Service Representative

Boston, MA · On-site +1

$19 - $24.25/hr

This position is Remote in Boston, MA. If you are located within commutable distance to the office ... Courteous, friendly, problem solver with customer service, patient focused communication * Resolves ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Lynn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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All JobsCustomer Service Rep JobsEntry Level Remote Customer Service Rep JobsEntry Level Remote Customer Service Rep Jobs in Methuen, MA

Entry Level Remote Customer Service Rep information

See Methuen, MA salary details

$10

$19

$28

How much do entry level remote customer service rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level remote customer service rep in Methuen, MA is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Methuen, MA?

The most popular types of Remote Customer Service Rep jobs in Methuen, MA are:

What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Methuen, MA?

For Entry Level Remote Customer Service Rep jobs in Methuen, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service Rep jobs in Methuen, MA look for?

The top searched job categories for Entry Level Remote Customer Service Rep jobs in Methuen, MA are:

What cities near Methuen, MA are hiring for Entry Level Remote Customer Service Rep jobs?

Cities near Methuen, MA with the most Entry Level Remote Customer Service Rep job openings:

Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Methuen, MA as of July 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% Remote job distribution, with an average salary of $40,876 per year, or $19.7 per hour.

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Malden, MA • Remote

$18.50/hr

Full-time

Re-posted 28 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

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