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Entry Level Remote Customer Service Rep Jobs in Dallas, TX

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

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Entry Level Remote Customer Service Rep information

See Dallas, TX salary details

$9

$18

$26

How much do entry level remote customer service rep jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level remote customer service rep in Dallas, TX is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Dallas, TX? The most popular types of Remote Customer Service Rep jobs in Dallas, TX are:
What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Dallas, TX? For Entry Level Remote Customer Service Rep jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Rep jobs in Dallas, TX look for? The top searched job categories for Entry Level Remote Customer Service Rep jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Entry Level Remote Customer Service Rep jobs? Cities near Dallas, TX with the most Entry Level Remote Customer Service Rep job openings:
Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Dallas, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,677 per year, or $18.6 per hour.

Remote Customer Service Representative

Easy Recruiter

Dallas, TX • Remote

$15.75 - $21.50/hr

Full-time

Posted 16 days ago

Job description

The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into the Call Center. CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days past due for payment reminders and resolution of accounts. CSRs will utilize appropriate techniques, strategies, and collection efforts to identify a quick and acceptable solution.
Essential Job Functions

  • Answer and handle calls regarding accounts and other related questions utilizing appropriate compliance and security measures to identify customers and protect against fraud
  • Actively listen and ask questions to determine customer needs to ensure proper routing of call and/or presentation of a solution to their inquiry.
  • Collect on assigned delinquent accounts in a timely and effective manner, within established guidelines
  • Document all communications and transactions of material manner with customers
  • Protect the confidentiality of all aspects of the companys operations, portfolio, customer information, and computer technology
  • Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and Rees-Levering among others
  • Actively participate in team meetings to improve workflows, collection processes, and department efficiencies.

Additional Job Functions

  • Work effectively in a high-pressure, high-volume environment
  • Display professionalism and empathy
  • Handle customer questions with a goal of resolving all issues within first contact/call
  • Demonstrate strong verbal and written communication skills
  • Refer available services to meet customers needs
  • Excellent computer skills including proficiency with Microsoft Suite products
  • Contribute to department projects as assigned
  • Other related duties as business needs arise

Qualifications and Education Requirements
Two or more years in a Call Center environment preferred with related work experience in customer service, banking/finance, or collections. Knowledge of collections processes and tactics. Interpersonal skills with the ability to work in a team and interact with all levels of personnel. Reliable with excellent time management ability, must meet deadlines and quotas. High school diploma or equivalent required.
Preferred Skills
Ability to speak, read and write in both English and Spanish. Excellent understanding of reporting and report databases. Proficient in Microsoft Office applications. Excellent verbal and written communication skills. Strong problem solving and decision-making skills.

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