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Entry Level Remote Customer Service Rep Jobs in Florida

Firstsource

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must live in Palm Bay, Florida Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries ...

Firstsource

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must Live in Palm Bay, Florida Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries ...

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Entry Level Remote Customer Service Rep information

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Florida? For Entry Level Remote Customer Service Rep jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Rep jobs in Florida look for? The top searched job categories for Entry Level Remote Customer Service Rep jobs in Florida are:
What cities in Florida are hiring for Entry Level Remote Customer Service Rep jobs? Cities in Florida with the most Entry Level Remote Customer Service Rep job openings:
Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Florida as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 100% Remote job distribution.

Bilingual Remote Customer Service Rep

Paper Alternative Solutions, Inc

Miami, FL • Remote

$14.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

**This is a remote position for Florida residents only!
Bilingual Remote Customer Service Representative


Eres fluido en espanol y ingles? Buscamos representantes bilingues de servicio al cliente. 

**Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet. 


Pay: $14.50 per hour 


Home Workplace Requirements:

  • Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiFi) that includes speeds of 100 MB download and 10 MB upload speed minimum.
  • We supply the computer equipment.

Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment. 

Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.  

Requirements

Duties: Receive telephone calls and provide responses to callers. Identify situations that require further research and monitoring. Record all interactions in Microsoft Dynamics Customer Service module. Advise supervisor of issues and problems

Skills: 6 months or more experience dealing with the public. Excellent communication skills to understand and effectively respond to callers. Analytical skills to rapidly review and interpret data. Excellent keyboarding skills with PC and Windows operating system Interpersonal skill to respond in a concise and courteous manner.

Work Schedules:

  • Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)
  • Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )
  • Occasional overtime may be required, including working optional Saturday for training purposes. 

Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.


Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.  

Apply