Job Description: Content Moderator
Company: Confidential (Large Social Media Company)
Location: Remote (Candidate must be physically located in the US)
Visa: US Citizens and Green Card Holders Only
Role Overview
We are seeking a detail-oriented and resilient Content Moderator to ensure a safe and compliant user experience across digital platforms. This role involves reviewing user-generated content, enforcing community guidelines, and supporting trust & safety initiatives in a fast-paced environment.
Key Responsibilities
- Review and moderate user-generated content (text, images, video, audio) in line with community standards
- Identify, flag, and remove content that violates policies (abusive, harmful, misleading content)
- Escalate complex or high-risk cases to internal stakeholders
- Ensure high accuracy and consistency in moderation decisions
- Stay updated with evolving policies, guidelines, and online trends
- Handle sensitive or disturbing content with professionalism and resilience
- Meet daily and weekly productivity and quality targets
- Provide feedback to improve moderation processes and policy enforcement
- Collaborate with internal teams on trust & safety initiatives
Required Qualifications
- 2–6 years of experience in content moderation, trust & safety, or customer support
- Strong attention to detail and decision-making skills
- Ability to interpret and enforce policies consistently
- Good written and verbal communication skills
- Emotional resilience to handle sensitive content
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Ability to work in a fast-paced, high-volume environment
- Familiarity with social media platforms and online communities
- Willingness to work in PST timezone
Preferred Qualifications
- Experience with companies like Google, YouTube, Reddit, or similar platforms
- Bachelor’s degree preferred
- Experience in policy enforcement or compliance
- Multilingual capabilities
Working Conditions
- Exposure to graphic or sensitive content
- Shift-based work (including evenings, weekends, holidays)
- Performance-driven environment (quality, accuracy, productivity metrics)
- Use of company-provided systems and devices for data security
Thanks
Sri Vardhan Chilakamukku
Infobahn SoftWorld Inc.