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Entry Level Remote Collections Specialist Jobs (NOW HIRING)

First American

$20.34 - $27.12/hr

What We Do The Collections Specialist is responsible for performing a variety of collection ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

Sharecare

Credit & Collections Specialist- Remote

Atlanta, GA · Remote

$17.75 - $24/hr

We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the ...

Sharecare

Credit & Collections Specialist- Remote

$19 - $25.50/hr

We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the ...

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Entry Level Remote Collections Specialist information

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How much do entry level remote collections specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level remote collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level remote collections specialists, and how can they overcome them?

Entry level remote collections specialists often face challenges such as managing difficult conversations with customers, staying motivated while working independently, and adapting to various communication technologies. Success in this role involves developing strong communication skills, learning to handle objections professionally, and maintaining a structured daily routine. Many organizations offer training and ongoing support, and collaboration with team leads or mentors can help new specialists overcome these hurdles and build confidence in their abilities.

What are the key skills and qualifications needed to thrive as an entry level remote collections specialist?

To thrive as an Entry Level Remote Collections Specialist, you need strong communication skills, basic knowledge of finance or accounting, and at least a high school diploma or equivalent. Familiarity with collections software, CRM platforms, and proficiency in Microsoft Office are typically required for managing accounts and tracking customer interactions. Persistence, active listening, and professionalism help you navigate difficult conversations and build rapport with clients. These skills and qualities are essential to effectively recover outstanding debts while maintaining positive customer relationships and ensuring compliance.

What does an entry level remote collections specialist do?

An Entry Level Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts, typically over the phone or via email, while working from home. They negotiate payment plans, update account information, and maintain accurate records of interactions. This role often requires strong communication skills, attention to detail, and the ability to handle difficult conversations professionally. Training is usually provided, making it suitable for those new to the collections field.

What is the difference between Entry Level Remote Collections Specialist vs Entry Level Remote Accounts Receivable Clerk?

AspectEntry Level Remote Collections SpecialistEntry Level Remote Accounts Receivable Clerk
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsHandles invoicing, payment processing, and maintaining accounts receivable records
Required SkillsCommunication, negotiation, basic financial knowledgeData entry, attention to detail, basic accounting skills
Work EnvironmentRemote, often part of finance or collections teamRemote, typically within finance or accounting departments
Common Industry UsageFinancial services, healthcare, retailHealthcare, retail, manufacturing

While both roles are entry-level and remote, the Collections Specialist primarily focuses on recovering overdue payments, whereas the Accounts Receivable Clerk manages invoicing and record-keeping. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What cities are hiring for Entry Level Remote Collections Specialist jobs? Cities with the most Entry Level Remote Collections Specialist job openings:
What are the most commonly searched types of Remote Collections Specialist jobs? The most popular types of Remote Collections Specialist jobs are:
What states have the most Entry Level Remote Collections Specialist jobs? States with the most job openings for Entry Level Remote Collections Specialist jobs include:
Entry Level Remote Collections Specialist jobs near you
Infographic showing various Entry Level Remote Collections Specialist job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collections Specialist - ServiceMac

First American

On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoThe Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced en
The Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced environment.WHAT YOU'LL DO

  • Perform inbound and outbound collection calls across all stages of delinquency.

  • Research, identify, and resolve issues contributing to customer delinquency.

  • Maintain accurate and detailed records of all customer interactions and account activities.

  • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.

  • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.

  • Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent.

  • Typically requires 1-3 years of mortgage service experience and highvolume collections experience.

  • Goaloriented with the ability to thrive in a fastpaced environment.

  • Strong verbal and written communication skills.

  • Ability to manage multiple priorities with strong attention to detail.

  • Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of collections procedures and best practices.

  • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcyprocedures/regulations.

  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.

  • Strong negotiation, active listening, and communication skills.

  • Ability to analyze and interpret moderate to highcomplexity issues and make sound decisions.

  • Strong problemsolving, timemanagement, and organizational skills.

  • Ability to thrive in a fastpaced, collaborative environment.

  • Strong attention to detail with the ability to meet goals and deadlines.

  • Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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