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Entry Level Remote Chat Support Jobs in Virginia Beach, VA

ForgeFit

Remote Customer Service Specialist

Chesapeake, VA · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Hampton, VA · On-site +1

$16.50 - $21.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsChat Support JobsEntry Level Remote Chat Support JobsEntry Level Remote Chat Support Jobs in Virginia Beach, VA

Entry Level Remote Chat Support information

See Virginia Beach, VA salary details

$15

$25

$39

How much do entry level remote chat support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level remote chat support in Virginia Beach, VA is $25.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $28.27 per hour, depending on experience, location, and employer.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Virginia Beach, VA?

The most popular types of Remote Chat Support jobs in Virginia Beach, VA are:

What are popular job titles related to Entry Level Remote Chat Support jobs in Virginia Beach, VA?

For Entry Level Remote Chat Support jobs in Virginia Beach, VA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Support jobs in Virginia Beach, VA look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Virginia Beach, VA are:

What cities near Virginia Beach, VA are hiring for Entry Level Remote Chat Support jobs?

Cities near Virginia Beach, VA with the most Entry Level Remote Chat Support job openings:

Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,592 per year, or $25.3 per hour.

Remote Benefits Representative | Entry-Level Customer Service & Sales | Work From Home | Weekly Pay

Hampton, VA • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

Full-time

Medical, Life

Posted 17 days ago

Job description

Remote Benefits Representative / Entry-Level Customer Service & Sales / Work From Home / Weekly Pay
Company: AO Globe Life
Location: 100% Remote (United States)
Job Type: Full-Time | Entry-Level | Flexible Schedule | Training & Mentorship Provided
Help Working Families While Building a Career You Control
Looking for a work-from-home career with flexibility, professional development, unlimited earning potential, and a meaningful purpose?
AO Globe Life is hiring Remote Benefits Representatives to educate and assist veterans, labor union members, credit union members, associations, and their families with life, accident, and supplemental health insurance benefits.
Whether you're entering the workforce, changing careers, or bringing experience from customer service, retail, healthcare, hospitality, banking, education, military, or sales, we'll provide the training, mentorship, licensing guidance, and support you need to build a rewarding long-term career.
Why You'll Love This Opportunity
  • 100% Remote Work
  • No Experience Required
  • Qualified Leads Provided - No Cold Calling
  • Weekly Pay + Performance-Based Bonuses
  • Comprehensive Training & Licensing Support
  • Leadership Development & Advancement Opportunities
About AO Globe Life
For more than 70 years, AO Globe Life has proudly served working families across North America by providing trusted life, accident, and supplemental health insurance solutions.
Our company is built on integrity, exceptional customer service, and developing leaders from within. We believe in investing in our people and creating opportunities for long-term career success.Our Mission
Protect Every Child. Serve All Working People.
What You'll Do
As a Remote Benefits Representative, you'll work directly with members through scheduled virtual appointments to provide education, guidance, and outstanding customer service.
Responsibilities include:
  • Meet with members virtually using Zoom and phone appointments.
  • Connect with qualified members who have requested benefit information.
  • Explain life, accident, and supplemental health insurance options.
  • Assess individual needs and recommend personalized benefit solutions.
  • Guide members through the enrollment process.
  • Conduct policy reviews and assist with beneficiary updates.
  • Provide ongoing customer service and policy support.
  • Maintain accurate records while following company and state compliance standards.
  • Participate in weekly coaching, training, mentorship, and leadership development.
Why Join AO Globe Life?
🏠 100% Work From Home
Enjoy the flexibility to work remotely from anywhere in the United States.
💵 Weekly Pay + Unlimited Income Potential
Earn weekly income through performance-based commissions, bonuses, renewals, and long-term residual income.
⏰ Flexible Schedule
Design a work schedule that supports your lifestyle and work-life balance.
📞 Qualified Warm Leads
No cold calling. Focus on helping members who have already requested information.
🎓 Comprehensive Training & Mentorship
We invest in your success with:
  • Virtual onboarding
  • Licensing guidance
  • One-on-one coaching
  • Weekly mentorship
  • Ongoing professional development
  • Leadership training
📈 Career Advancement
Advance into leadership and management positions based on performance-not tenure.
Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Leadership Development Programs
  • Residual Income Opportunities
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for:
  • Company-sponsored incentive trips
  • Leadership conferences
  • Performance bonuses
  • Recognition awards
  • Professional development opportunities
Who We're Looking For
We're seeking professionals who are:
  • Excellent communicators with strong interpersonal skills.
  • Passionate about helping people.
  • Customer-focused and service-oriented.
  • Self-motivated, dependable, and organized.
  • Goal-oriented with strong problem-solving abilities.
  • Comfortable working independently in a remote environment.
  • Proficient with computers, Zoom, CRM systems, and virtual communication tools.
  • Eligible to obtain any required state insurance license.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, call centers, client success, insurance, or sales is welcomed-but not required.
Why AO Globe Life?
  • 70+ years serving working families.
  • Backed by the financial strength and stability of Globe Life.
  • A culture built on integrity, mentorship, and internal promotion.
  • Clear pathways into leadership and management.
  • Unlimited opportunities for personal, professional, and financial growth.
Interview Process
All interviews are conducted virtually through Zoom, making the hiring process convenient, professional, and accessible from anywhere in the United States.
Ready to Build Your Future?
If you're looking for a rewarding entry-level remote customer service and benefits career where you can help families, receive world-class training, enjoy schedule flexibility, and build long-term financial success, we'd love to hear from you.
Apply today and begin your career with AO Globe Life.
Applicants must be physically located in and legally authorized to work in the United States.AO Globe LifeWork From Home. Help Families. Build Your Future.

Apply