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Entry Level Remote Chat Support Jobs in Lincoln, NE

ForgeFit

Remote Customer Service Specialist

Lincoln, NE · On-site +1

$14.75 - $19.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Lincoln, NE · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

ReSource Pro

Customer Experience Associate

Lincoln, NE · On-site +1

$15 - $24.85/hr

... service support on behalf of ReSource Pro clients via phone, email, and/or chat. This customer ... Remote positions are Internet stipend-eligible * 401k with employer match, vested on Day 1 * HSA ...

All JobsChat Support JobsEntry Level Remote Chat Support JobsEntry Level Remote Chat Support Jobs in Lincoln, NE

Entry Level Remote Chat Support information

See Lincoln, NE salary details

$13

$23

$36

How much do entry level remote chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level remote chat support in Lincoln, NE is $23.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level remote chat support?

An Entry Level Remote Chat Support job involves assisting customers or clients through online chat platforms, typically from a home or remote location. Employees in this role answer questions, resolve issues, and provide information about products or services using written communication. Since this is an entry-level position, it generally requires basic computer skills, strong communication abilities, and little to no prior experience. Many companies offer training to help new hires learn the necessary tools and protocols. This role is ideal for those seeking flexible work-from-home opportunities or looking to start a career in customer service.

What are the key skills and qualifications needed to thrive as an entry level remote chat support?

To thrive as an Entry Level Remote Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, LiveChat, or Intercom is often required, along with the ability to quickly learn new digital tools. Patience, problem-solving, and the ability to remain courteous under pressure are standout soft skills in this role. These skills ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration within support teams.

What are some common challenges faced by entry level remote chat support, and how can they be managed?

Entry level remote chat support agents often encounter challenges such as managing multiple chats simultaneously, maintaining a friendly and professional tone in written communication, and troubleshooting customer issues without face-to-face interaction. To manage these challenges, it's important to develop strong multitasking skills, familiarize yourself with company resources and knowledge bases, and practice clear, concise written communication. Many companies provide training and regular feedback to help new agents build confidence and improve performance over time.

What is the difference between Entry Level Remote Chat Support vs Entry Level Remote Customer Service Representative?

AspectEntry Level Remote Chat SupportEntry Level Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, from home, via chat platformsOnline, from home, via phone and chat
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Common Search IntentRemote chat support jobs, online customer supportRemote customer service jobs, online support roles

Entry Level Remote Chat Support focuses on assisting customers through live chat platforms, often requiring quick typing skills and basic technical knowledge. Entry Level Remote Customer Service Representative may handle both chat and phone support, emphasizing communication skills. Both roles are remote, entry-level, and industry-specific, but chat support is more specialized in online messaging, while customer service reps may work across multiple channels.

What are the most commonly searched types of Remote Chat Support jobs in Lincoln, NE?

The most popular types of Remote Chat Support jobs in Lincoln, NE are:

What are popular job titles related to Entry Level Remote Chat Support jobs in Lincoln, NE?

For Entry Level Remote Chat Support jobs in Lincoln, NE, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Support jobs in Lincoln, NE look for?

The top searched job categories for Entry Level Remote Chat Support jobs in Lincoln, NE are:

What cities near Lincoln, NE are hiring for Entry Level Remote Chat Support jobs?

Cities near Lincoln, NE with the most Entry Level Remote Chat Support job openings:

Entry Level Remote Chat Support jobs near you
Infographic showing various Entry Level Remote Chat Support job openings in Lincoln, NE as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,247 per year, or $23.2 per hour.

Entry Level Remote Only

American Income Life Insurance Company

Lincoln, NE • On-site, Remote

$90K - $120K/yr

Full-time

Posted 21 days ago

Job description

AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This is a remote-first opportunity designed for professionals who value meaningful work, flexibility, and long-term career development.
Whether you are early in your career or exploring a new professional direction, this role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.
Key Responsibilities
  • Conduct scheduled virtual consultations to understand client needs
  • Guide clients through available benefit options and enrollment steps
  • Maintain accurate client records and manage follow-up communication
  • Deliver professional, client-focused support throughout the process
  • Build long-term relationships through consistent service and trust
  • Participate in ongoing training, development programs, and team meetings
What We Offer
100% Remote Work
Work from anywhere in the United States with a fully virtual team structure.
Flexible Scheduling
Structure your workday in a way that supports productivity and balance.
Pre-Scheduled Client Consultations
Work with individuals who have requested information-no cold outreach required.
Professional Training & Development
Structured onboarding and continuous learning opportunities to help you grow.
Long-Term Income Opportunities
Performance incentives and renewal-based earning potential.
Collaborative Culture
Work alongside a supportive team focused on mentorship, accountability, and growth.
Career Advancement
Clear pathways into mentorship and leadership roles for high performers.
Who Thrives in This Role
  • Strong communicators who prioritize client service
  • Self-motivated professionals who work well independently
  • Organized individuals comfortable managing a remote workflow
  • Professionals comfortable using Zoom and cloud-based tools
  • Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)
  • Growth-oriented individuals who value mentorship and development
Requirements
  • Authorized to work in the United States
  • Windows-based laptop or desktop with webcam access
  • Reliable high-speed internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families. Our remote-first model allows professionals across the country to build meaningful careers while supporting individuals and families through trusted service and guidance.
Apply Today
If you are looking for a remote career that offers purpose, flexibility, and long-term growth opportunities, we encourage you to apply and explore joining the AO Globe Life team.

Apply