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Entry Level Remote Auto Claims Adjuster Jobs in Tennessee

HomeFirst Agency

Claims Adjuster

Maryville, TN · On-site +1

Claims Adjuster I JOB STATUS: Full-time/Hourly DEPARTMENT: Claims REPORTS TO: Claims Team Lead ... Hybrid - 3 days in office, 2 days remote after training. PAY: T h e expected hiring range for this ...

Revecore

Auto Claims Specialist

Franklin, TN · Remote

$15/hr

US-Remote Pay: $15/hr + Incentive Plan As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance ...

GEICO

Auto Damage Adjuster (Field)

Nashville, TN · On-site +1

$32.05 - $40.70/hr

This is not a remote role; you will be required to work in the territory listed on the job posting ... The ideal candidate will have the ability to handle complex claims using their technical and ...

USAA

Sr. Auto Appraiser- Field

Alcoa, TN · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...

USAA

Sr. Auto Appraiser- Field

Knoxville, TN · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...

Revecore

Supervisor-Auto

Franklin, TN

For over 25 years, Revecore has been at the forefront of specialized claims management, helping ... Supervises a team within the Auto Claims Department and performs all supervisory responsibilities ...

Corvel

Claims Assistant

Franklin, TN · Remote

$13.38 - $23.42/hr

This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Sets up new claims * Process mail ... auto, health and disability management industries. CorVel was founded in 1987 and has been publicly ...

ForTheVeteran

Recruiter

Nashville, TN · Remote

Our in-house medical team are experts in the VA claims process, so they can help veterans identify ... This is a remote, full-time position. Competitive Entry Level Salary

All JobsAuto Claims Adjuster JobsEntry Level Remote Auto Claims Adjuster JobsEntry Level Remote Auto Claims Adjuster Jobs in Tennessee

Entry Level Remote Auto Claims Adjuster information

What is the difference between Entry Level Remote Auto Claims Adjuster vs Auto Claims Examiner?

AspectEntry Level Remote Auto Claims AdjusterAuto Claims Examiner
CertificationsAdjuster license often requiredAdjuster license often required
Work EnvironmentRemote, independent assessmentRemote or office-based, detailed review
Industry UsageCommonly used in insurance companiesUsed in insurance and claims departments
Job FocusInitial claim assessment and investigationReviewing and validating claims

Both roles involve insurance claims and may require similar licenses, but the Entry Level Remote Auto Claims Adjuster focuses on initial assessments, while the Auto Claims Examiner emphasizes detailed review and validation of claims. Understanding these differences helps job seekers find the right position in the auto insurance industry.

What are some common challenges faced by entry level remote auto claims adjusters, and how can they be addressed?

Entry level remote auto claims adjusters often face challenges such as managing a high volume of claims, learning to interpret policy language accurately, and effectively communicating with customers and repair shops without in-person interaction. To address these challenges, it's important to develop strong organizational skills, seek guidance from experienced colleagues, and utilize company-provided training resources. Building rapport over the phone or through email, and staying proactive in follow-ups, can also help ensure claims are processed efficiently and customer satisfaction is maintained.

What are the key skills and qualifications needed to thrive as an entry level remote auto claims adjuster?

To thrive as an Entry Level Remote Auto Claims Adjuster, you need strong analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or equivalent. Familiarity with claims management software, estimating tools like CCC One or Audatex, and proficiency in using remote communication platforms are typically required. Excellent communication, negotiation, and customer service skills help you effectively handle claimants and resolve disputes. These skills ensure efficient, accurate claims processing and positive customer experiences in a remote work environment.

What does an entry level remote auto claims adjuster do?

An Entry Level Remote Auto Claims Adjuster is responsible for reviewing and evaluating auto insurance claims, determining the extent of the insurance company's liability, and processing payments to policyholders. They work remotely, using phone calls, emails, and digital tools to gather information, interview claimants and witnesses, and assess damages. Entry-level adjusters typically handle simple cases at first, learning company policies and state regulations as they gain experience. Their role is crucial in ensuring that claims are resolved efficiently and fairly, often serving as the main point of contact between the insurer and the customer.

What are the most commonly searched types of Remote Auto Claims Adjuster jobs in Tennessee?

The most popular types of Remote Auto Claims Adjuster jobs in Tennessee are:

What are popular job titles related to Entry Level Remote Auto Claims Adjuster jobs in Tennessee?

For Entry Level Remote Auto Claims Adjuster jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Auto Claims Adjuster jobs in Tennessee look for?

The top searched job categories for Entry Level Remote Auto Claims Adjuster jobs in Tennessee are:

What cities in Tennessee are hiring for Entry Level Remote Auto Claims Adjuster jobs?

Cities in Tennessee with the most Entry Level Remote Auto Claims Adjuster job openings:

Entry Level Remote Auto Claims Adjuster jobs near you
Infographic showing various Entry Level Remote Auto Claims Adjuster job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Claims Adjuster

HomeFirst Agency

Maryville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

POSITION TITLE: Claims Adjuster I

JOB STATUS:Full-time/Hourly

DEPARTMENT: Claims

REPORTS TO:Claims Team Lead

TRAVEL REQUIRED:Asneeded

WORK SCHEDULE: Hybrid - 3 days in office, 2 days remote after training.

PAY: The expected hiring range for this position is from $21.69 to $27.11 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.

HomeFirst Agency is a leading insurance agency offering a wide range of insurance products from nationally-known insurance companies to protect your home, property and life. We strive to help customers find the right insurance products to fit their needs at competitive rates. Located in Maryville, Tennessee, we offer homeowners insurance to customers nationwide, and insurance to protect your other property and life in select states. For over 20 years, we have helped customers with their insurance needs. Today, we have more than 180,000 customers.

JOB SUMMARY

The Claims Adjuster Ireviewsclaims related to property damage or loss.This position reports to the Claims Team Lead andworks with various experts during the claims process to obtain accurate assessments and supportinclaims decisions.The Claims Adjuster Ipartners withClaims Trainer and Claims Team Leadtointerpret the terms and conditions ofinsurance policiesto determine coverage and exclusions applicable to each claim.This position also engages with policyholders to gather information, provide updates on the status of claims, and explain the claims process and decisions.

JOBFUNCTIONS:

ClaimsHandlingandInvestigating

  • Maintainsaccurate and detailed notes regarding interactions, decisions, and actions taken throughout a claim.

  • Partners with Claims Team Lead and Trainers to review, evaluate, and investigate photos, estimates, forms, receipts, inspection reports, and official reports presented on a claim.

  • Reviews, partners,and processesproperty damage claims submitted by policyholders.

  • Reviews insurance policies to determine coverageby working with Claims Trainers and leadershiptointerpret and apply policy provisions to claimsunder considerationbased on coverage and investigation findings.

  • Conducts,records, andinterviews withthoseinsuredtosecure information regardingpersonalloss.

  • Workswith claimants orrepresentativesofclaimants(contractors, public adjusters,attorneys, or other legal representatives)to gather necessary information regarding the claim andto negotiate fair and equitable settlements, overseen by Claims Team Lead.

  • Collaborateswith other insurancecarriers as needed regarding duplicate claims and coverage.

  • Selects and assignsclaims for inspections.

  • Requests and issues settlement checkswithexplanation lettersbased on policy terms and investigation findings,withlimitedauthority.

  • Preparesand issuesdenial letters toclaimants, clearly outlining the reasons for denial based on policy terms and investigation findings.

  • Identifiespotential fraudulent claims and refersfor additional investigation as warranted.

  • Ensures claimshandling complies with company and regulatory policies.

  • Escalates complex insurance claims tomanagementand legal teamsincludingthose subject to complaints and litigation.

  • Consults withClaims TeamLeadstoresolve disagreements with a claim,utilizing alternative dispute resolutions(arbitration,appraisal, and mediation).

  • Collaborateswith management on arbitration, appraisal, and mediations.

  • Maintainsworkflow to ensure timely processing of claims.

  • Partners withClaimsleadershipon difficult or unusual situations that arise onclaims.

  • Prepares responselettersto complaints or legal issuesreceived.

Customer Service

  • Provides excellent customer service bymaintainingprofessional and constant dialogue with claimantsin addition tohandling claims promptly, efficiently, and with empathy.

  • Communicates regularlywith policyholders or other relevant partiesprovidingupdates on the status of claims and addressingany questions or concerns.

  • Provides supporttorelated teams during high work volumeto meet or exceed established service levels.

  • Educatespolicyholders on the claim process and coveragesby maintaining open communication throughout the claim duration.

  • Sorts and responds to incoming emails.

Training and Education

  • Assists with one-on-one training or job shadowing for new hires.

  • Completesrequired state continuing education requirements to maintainand renewadjuster license.

Other duties as assigned

This job description is not an exhaustive list of all the functions that a team memberperformsand other duties may be assigned.

QUALIFICATIONS:

  • Education:High School diploma or equivalentrequired, collegedegreepreferred.

  • Experience:0-2 years of related experiencepreferred.

  • Travel as needed.

  • Must have strong computer skills with ability to navigate Microsoft Office Suite.

  • Maintains excellent knowledge of state and federal laws and regulations.

  • Ability to communicate effectively and efficiently via phone, email, and person to person.

  • Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.

  • Ability to manage multiple and/or conflicting responsibilities.

  • Great attention to detail, organizational skills, and time management.

  • Good sense of urgency and follow up.

  • Ability to handle stressful situations.

  • Ability to work in a team environment.

  • Ability to makerelativelycomplex decisions.

Licenses/Certifications:A current Property & Casualty Adjuster license preferred but not required. Must obtain license within 90 days of hire if not currently licensedand maintain state licensing requirements through the completion of continuing education when required by the state.

Knowledge, Skills and Abilities (KSAs):

  • Must have strong computer skills with ability to navigate Microsoft Office Suite

  • Maintains excellent knowledge of state and federal laws and regulations

  • Claims experience helpful, working knowledge of AS/400 and basic understanding of insurance a plus

  • Ability to communicate effectively and efficiently via phone, email, and person to person

  • Capable of gathering facts accurately, analyze causes, evaluate alternate solutions, and arriving at sound conclusions on action to be taken

  • Ability to manage multiple and/or conflicting responsibilities

  • Great attention to detail, organizational skills, and time management

  • Good sense of urgency and follow up

  • Ability to handle stressful situations

  • Ability to work in a team environment

  • Capable of dealing with changes that can and will occur periodically

  • Ability to make complex decisions

PHYSICAL DEMANDS:

  • Must be able to remain in a stationary position 75% of the time.

  • Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

  • Will be communicating via phone, Teams, andZoom.

  • Must be able to exchange accurate information at all times.

  • Must be able to identify and assess account status and determine appropriate process.

  • Willprimarilywork in a state-of-the-art indoor temperature controlled, sealed window office environment, while working a hybrid schedule.

Here are some more reasons to choose HomeFirst Agency!

  • Full-time team members have the flexibility to create their own health, dental, and vision benefits package. HomeFirst Agency provides competitive 401(k) programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

  • As part of HomeFirst's commitment to Opening Doors to a Better Life, HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

  • At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.

  • Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. HomeFirst Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

HomeFirst Agency. Where you start a job and gain a career!

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