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The Incident Response Senior Staff position at Crowe LLP is a client-facing role designed for professionals in the field of cybersecurity, particularly within incident response (IR). This position requires a higher level of ownership and responsibility compared to entry-level roles, demanding creativity, critical thinking, and the ability to manage complex IR engagements. The successful candidate will engage directly with clients, leading calls and handling deliverables such as analysis and report drafting. This role is ideal for individuals who are passionate about cybersecurity and are eager to apply their expertise in a dynamic, market-facing environment, contributing to the protection and recovery of client systems under attack.

• Interact directly with clients during Incident Response (IR) engagements, providing expert guidance and support.

• Coordinate with IR team members and external resources to execute and complete IR engagements effectively.

• Investigate security incidents, including Business Email Compromise, Ransomware attacks, and Data breaches.

• Assist with on-site incident response engagements, either as the sole on-site resource or in collaboration with other personnel.

• Collect and analyze forensic evidence from impacted systems to support investigations.

• Conduct threat hunting activities using EDR, SIEM, and application logs to identify and remediate threat actor entry and persistence methods.

• Assist with the secure recovery of client environments, ensuring minimal disruption to business operations.

• Prepare detailed reports covering the findings of investigations, providing actionable insights and recommendations.

• Apply incident response knowledge to enhance ongoing cybersecurity practices and strategies.

• Commitment to and proven track record of continually expanding skillsets and knowledge.

• Excellent problem-solving and analytical skills, with a strong attention to detail.

• Strong communication and interpersonal skills to effectively interact with clients and team members.

• Proven adaptability and a drive to learn and master new technologies.

• Ability to maintain focus and composure in high-stress situations.

• Willingness to travel 15% of the time or more, as required.

• 4+ years of experience in Computer Science, Information Technology, or Cybersecurity, or a combination of a minimum of 2 years of experience with equivalent educational experience (such as a bachelor's or higher degree in a related field, or relevant certifications).

• Experience utilizing SIEM or other log aggregation tools such as Splunk, Elastic, FortiSIEM, or Microsoft Sentinel.

• Experience with EDR tools like SentinelOne, CrowdStrike, Carbon Black, or Microsoft Defender for Endpoint.

• Strong understanding of networking, IT, and cybersecurity concepts.

• Proficiency in scripting and command interpreter usage (e.g., Bash, PowerShell, Python).

• Strong documentation skills.

• Previous incident response experience.

• Relevant certifications such as Red Hat Certified Systems Administrator (RHCSA), Linux Foundations Certified Systems Administrator (LFCS), GIAC Certified Incident Handler (GCIH), GIAC Certified Detection Analyst (GCDA), GIAC Public Cloud Security (GPCS), GIAC Cloud Forensics Responder (GCFR), CompTIA Cyber Security Analyst+ (CySA+), CompTIA Advanced Security Practitioner (CASP+), ISC2 Certified Information Systems Security Professional (CISSP), ISC2 Certified Cloud Security Professional (CCSP), EC-Council Certified Incident Handler (ECIH), EC-Council Certified Ethical Hacker (CEH), Cisco Certified Network Professional - Security (CCNP Security), Microsoft Certified Azure Security Engineer Associate (AZ-500), AWS Certified Security - Specialty, or Google Professional Cloud Security Engineer.

• Experience writing detailed incident reports.

• Experience with hypervisors (ESXI, Microsoft Hyper-V, etc.).

• Active Directory administration and buildout experience.

• Experience with backup software (VEEAM, Rubrik, Datto, Druva, Commvault, etc.).

• Experience investigating cloud-based security incidents (AWS, O365, Google Workspace).

• Experience managing and reviewing network hardware configurations (Firewalls, Switches, Routers).

• Experience with identity and access management solutions (Okta, Duo, etc.).

• Experience with digital forensics collection.